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Find a Location

Rustic Properties, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rustic Properties, Inc.

      801 South 6th Street Las Vegas, NV 89101

    • Rustic Properties, Inc.

      801 S 6th St Las Vegas, NV 89101-6923

    Business ProfileforRustic Properties, Inc.

    Real Estate
    Multi Location Business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Residential Real Estate

    Commercial Real Estate

    Property Management 

    Business Details

    This is a multi-location business.

    Find a Location

    Rustic Properties, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rustic Properties, Inc.

        801 South 6th Street Las Vegas, NV 89101

      • Rustic Properties, Inc.

        801 S 6th St Las Vegas, NV 89101-6923

      Location of This Business
      801 South 6th Street, Las Vegas, NV 89101
      BBB File Opened:
      1/5/2017
      Years in Business:
      15
      Business Started:
      5/20/2008
      Business Incorporated:
      8/20/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      10:00 AM - 5:00 PM
      T:
      10:00 AM - 5:00 PM
      W:
      10:00 AM - 5:00 PM
      Th:
      10:00 AM - 5:00 PM
      F:
      Closed
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ms. Heather Ballengee, Broker
      Contact Information

      Principal

      • Ms. Heather Ballengee, Broker

      Customer Contact

      • Ms. Heather Ballengee, Broker
      • Mr. Noah Bates, Broker / Salesperson / Property Manager
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: How to choose a real estate agent

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/12/2022

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I began renting a property from Rustic Properties November 2021. On Thanksgiving, a serious leak was found in the kitchen. After a few days (we had no use of water during this time) someone came to fix it and found black mold, we had unknowingly been living with this mold for a month, it was found under a water filtration system under the sink and went under the living room floor. We then had our entire kitchen and living room floor tore out. It took 6 months for this process. During this time, I was told not to pay rent. I was not told theyd be expecting back pay. I am now being told I owe $9,000 in back rent for that time. I became sick because of the black mold and didnt have a kitchen or living room for those 6 months, and was not given a safe place to live while the black mold was in the house. During that time I had to eat out or at other peoples houses which became expensive quickly. I believe I shouldnt be held responsible for rent since I was living in black mold and didnt have full use of a house for 6 months. I expressed this to rustic properties and was told I was being charged half rent for that time because I at least had half a house. That is unprofessional and unsafe. I dont have money for a lawyer but feel this isnt right. Please help.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Daniel C

      5 stars

      05/30/2023

      I signed a 1 year lease/ rental agreement with Rustic Properties in April of 2022. It was a tricky situation because the house I was renting was actually sold in the middle of a 2 year lease. The investor that purchased the home honored the 2nd year of my existing lease and in came Rustic Properties. Their customer service was superb. I had to reach out on numerous occasions and if unavailable, they always got back to me in a timely manner. My AC failed during the middle of summer and a pool plaster demo & re-plaster was necessary just months after the new company took over. They were all over it. Even these large projects went smoothly. Heather, the owner at Rustic Properties, was always gracious & professional. I just moved out of that property and the exit process was by the book. Nothing but good things to say about Rustic Properties. I would highly recommend. to anyone. Thank you.

      Local BBB

      BBB of Southern Nevada, Inc.

      BBB Reports On

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