Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/21/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dear Better Business Bureau,I am writing to file a formal complaint against Bizapedia, LLC, a Nevada-based company operating the website ****************************, which provides online company search and business information services. Specifically, I am requesting immediate corrective action to address outdated and inaccurate information listed for three Texas-based companies on Bizapedias platform:1. ****************************************?Link: *************************************************************************************** 2. **************************?Link: *********************************************************************** 3. **************?Link: *********************************************************** The information currently displayed for these entities, including their operating addresses and ownership details, is outdated and does not reflect the current status of these businesses, which now operate under a new owner, managing member, and a Wyoming address. This complaint outlines the inaccuracies, their potential legal and reputational implications, and my request for Bizapedia to promptly update these records to ensure compliance with ethical business practices and applicable laws.

  Business Response

  Date: 07/22/2025

  Hi *****,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Barmecides Technologies & ************** (**)
  
  We checked with the Governing Agency¹ in ***** and the information they have made available as public record matches the information displayed on our site. Please see below for additional information on how to best affect your desired change.
  
  Please note that when there is a dispute pertaining to the accuracy of the information on our site, we will review the information the governing agency has published to decide the outcome of the dispute. If the information the governing agency has published differs from ours, we will update our information accordingly. However, if we determine that not to be the case, then there is nothing further we will do until the governing agency updates their information.
  
  Once the governing agency has updated their data, you can refresh your company's information yourself by navigating to our contact page and selecting the option which reads ************* information has become outdated and I would like it refreshed to match the official public record of the governing agency that has published my company's information."
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support
  
  1. Secretary Of State/*******************

  Customer Answer

  Date: 08/01/2025

   
  Complaint: 23631313
  
  I am rejecting this response because:

  the current managing member for all these 3 entities is ******************************* with office address and mailing address being ********************************************* and their current registered agent is *************** with the registered agent address being ***********************************************

  The name of ***** **** as a managing  member or any address on there with **************** regardless of ste must be removed as this is very outdated info (almost 2 yrs old) which must be updated any further delays would be subjected to legal action from our ends as we have been writing various emails, have sent correspondence letters regards to this update and have documented this on BBB as well since then we have not received any concrete response or update on this from Bizapedia which is simply spreading false information by keeping inaccurate data and publishing incorrect data and revealing wrong info. Strict action is in the process if this isnt fixed in by this week.

  
  
  Sincerely,
  
  ***** ****

  Customer Answer

  Date: 08/01/2025

  I am rejecting this response because:
  the current managing member for all these 3 entities is ******************************* with office address and mailing address being ********************************************* and their current registered agent is *************** with the registered agent address being ***********************************************
  
  
  The name of ***** **** as a managing  member or any address on there with **************** regardless of ste must be removed as this is very outdated info (almost 2 yrs old) which must be updated any further delays would be subjected to legal action from our ends as we have been writing various emails, have sent correspondence letters regards to this update and have documented this on BBB as well since then we have not received any concrete response or update on this from Bizapedia which is simply spreading false information by keeping inaccurate data and publishing incorrect data and revealing wrong info. Strict action is in the process if this isnt fixed in by this week. Even in the comptroller website and Texas SOS databases the info had been updated a very long back with new office addresses for all these 3 entities  reflecting, new registered agent and registered agent's address and most importantly new managing member which is "*******************************" reflecting everywhere except this unresponsive "Bizapedia" website which never responds on time to anything and never fixes anything on time. 
  ************** (*******************************************************************************) 
  
  ************************** (*******************************************************************************)
  
  Barmecides Technologies and consulting LLC (*******************************************************************************) 
  ??Sincerely,??***** ****
  
  

  Business Response

  Date: 08/01/2025

  Hi ****,

  Please close this complaint as we've made a good faith effort to resolve it by ensuring the information shown on our site matches the information published by the governing agency.

  Thank you,

  Bizapedia Support

• Initial Complaint

  Date:07/18/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hello Bizapedia,On your site, more specifically at ******************************************************************************, my personal information is published within the content on **************************. More specifically, my personal name and my personal residential home address where I and my family reside. This published content has caused issues, including people showing up at my house, engaging with my children and family members who live at the house, and dangerous people engaging in confrontational and dangerous situations for my family (since the content on Bizapedia has published negative content about me and my company).I have attempted to have the content removed using your online webforms, explaining the situation above in the web forms, but it has not worked. The content still persists, and Bizapedia has not removed the content. I cannot locate your companys phone number to speak with a representative to help assist with this matter. Please provide a phone number in response to this email message.Therefore, I would ask that you immediately remove the entire content of this page, and deny any further content published in perpetuity about myself ****** **********, Pura Vida Properties, and my confidential house address.Please note, partial content removal would not be acceptable outcome, as I need all content removed and all future content about me denied. I hope you understand that confrontational people have been showing up at my house front door, and neither I, nor the local police can stop it because my home address is published on your website.Thank you for your attention to this important and lifesaving matter.Sincerely,****** ********** Also, in representation of *************************

  Business Response

  Date: 07/18/2025

  Hi Jordan,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  *************************. (CO)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

  Customer Answer

  Date: 07/19/2025

   
  Complaint: 23617996
  
  I am rejecting this response because:

  Thank you for removing the personal content from May 2025.

  Unfortunately, the same person re uploaded the content again on July 18, 2025, with the same personal content a second time, so clearly, they are extorting and causing harm to us, including my personal name, my wife's personal name, and my residential home address.  Unfortunately, the Bizapedia platform have attached the screenshot.  Because this will be a back and forth with the same person who is trying to cause this harm to us.  I have sent communications to the individual, but they will not stop.  The Bizapedia platform is supposed to disallow personal information.  The address posted is not a business address and not even tied to the business, but they looked up our address and keep posting it.

  Therefore, please:

  (1) Remove the content at: ******************************************************************************

  (2) Block the person "**** *****" from continually publishing our personal content.  He has done it multiple times now.

  (3) Remove the business profile for **************************  Because I am being internet stalked, this is the only acceptable outcome at this time.

   

  
  Sincerely,
  
  ****** **********

  Business Response

  Date: 07/21/2025

  Hi ****,

  As of this morning I do not see the review mentioned by the user. Please check the page in question personally and then close this complaint as there's nothing further we can do.

  Thank you,

  Bizapedia Support

• Initial Complaint

  Date:07/15/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Someone named "****** ****" is claiming to be conducting a business named "*******************" from my personal residence in ******. I've requested Bizapedia to remove my home address and information from their website as it's obviously not correct and quite possibly FRAUDULENT. They responded that they had "checked with the Department of State" and when I went to the State Department to search for ******************* I couldn't find anything that showed it even existed.The same thing happened with ************************** - it simply does not exist in the world as a legitimate business. It appears to me that Bizapedia is snatching random addresses from the internet to use for setting up online businesses for other people. This seems to be FRAUD to me and from what I'm reading, it's happened to many other people.Once you receive the email that they've checked, there's no way to contest their "findings" as going back to their website only puts you back on the same page you previously used to lodge the first complaint without the ability to lodge a follow-up complaint or respond to their email.Everything about ************************** and ******************* smacks of fraud, money laundering, or worse. I do NOT want my name and address associated with anything to do with either of these "businesses."

  Business Response

  Date: 07/15/2025

  Hi Rose,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  ****************** (AZ)
  
  We checked with the Governing Agency¹ in ******* and the information they have made available as public record matches the information displayed on our site. Please see below for additional information on how to best affect your desired change.
  
  Please note that when there is a dispute pertaining to the accuracy of the information on our site, we will review the information the governing agency has published to decide the outcome of the dispute. If the information the governing agency has published differs from ours, we will update our information accordingly. However, if we determine that not to be the case, then there is nothing further we will do until the governing agency updates their information.
  
  Once the governing agency has updated their data, you can refresh your company's information yourself by navigating to our contact page and selecting the option which reads ************* information has become outdated and I would like it refreshed to match the official public record of the governing agency that has published my company's information."
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support
  
  1. Secretary Of State/*******************

  Customer Answer

  Date: 07/15/2025

   
  Complaint: 23599731
  
  I am rejecting this response because:

  Both ****** **** and Bizapedia have compromised my safety by publicly posting my HOME ADDRESS on their website. I do not agree with nor do I accept this "resolution" by Bizapedia. By posting my address on the internet, Bizapedia and ****** **** have given out my own personal information for anyone who doesn't agree with their business practices to search me out, come to my house, and cause harm and maleficence. This information has opened the possibility of stalkers and I am seeking legal counsel and intend to formally sue both ****** **** and Bizapedia for their predatory practices. 

  This is a clear and imminent danger to my own well-being. Bizapedia is allowing and creating websites with the personal information belonging to others and it's very dangerous to the actual owners of the homes and residences being publicized on the internet. I am going to seek remuneration from both Bizapedia and ****** **** for this infringement on my privacy, personal property, and sanctity of life. This is a clear and obvious theft of information not belonging to Bizapedia OR ****** ****.

  At the time of my complaint there were 22 pages and over 235 individual complaints against ************************** for this same predatory behavior. This is an illegal infringement on my person with possible legal ramifications from other entities such as the taxation department and governing laws surrounding businesses in general. I want my information REMOVED and unassociated with *******************, **************************, AND ****** ****.

  
  **** ******

  Customer Answer

  Date: 07/15/2025

  I have done my own online investigations to determine who is using my personal home address and details to pose as a business; I have included these documents via the attachments on the previous message and am NOT satisfied with the same canned response from Bizapedia. Once it's been submitted, there's no further ability to gain access to or contact any human at **************************

  Whomever "****** ****" is, they are using my information fraudulently and without consent from me. I do not benefit financially from any "business" being done by ****** **** or Bizapedia and my home address is being publicly displayed on the internet without my consent. This leads to me being placed in physical danger from stalkers, unhappy "customers" and others. I demand a full retraction of my home address from this business AND **************************

  Business Response

  Date: 07/15/2025

  
  Subject: ***************************** Profile Accuracy

  Hi ****,

  As our records accurately reflect the information on file with the appropriate Secretary of State, we are unable to make any updates until the official government record is amended. In this instance, the complainant's concern appears to be with the entity listed on the profile and the relevant state agency.

  Given that we have made a good faith effort to address the matter and our data remains consistent with the Secretary of States website, please proceed with closing this complaint.

  Best regards,
  Bizapedia Support

• Initial Complaint

  Date:07/14/2025

  Type:Order Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have attempted to send a request to have my information removed from Bizapedia LLC. This business advertise my information without my consent. They do not provide an opt out option. ****** is BNoble *********** *********.

  Business Response

  Date: 07/14/2025

  Hi ******,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  ********** (LA)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

  Customer Answer

  Date: 07/22/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Sincerely,
  
  ****** *********

• Initial Complaint

  Date:07/09/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hi, I'm giving the benefit of the doubt that there's a glitch. There's no email address or phone number for me to contact Bizapedia, which is why I'm going through BBB. I've requested through their system on 6/12/25 and 6/23/25 to change the manager's address of ********************, in ********* to reflect the updated address listed in the Louisiana Secretary of State site. The outdated address may present a safety issue so I'd like it to be corrected asap. According to their prospective timeline on when they make corrections (up to 7 days), it should've been corrected by now.

  ****************************************************************

  Business Response

  Date: 07/10/2025

  Hi ****,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Selfless Esteem, LLC (LA)
  
  We checked with the Governing Agency¹ in ********* and the information they have made available as public record matches the information displayed on our site. Please see below for additional information on how to best affect your desired change.
  
  Please note that when there is a dispute pertaining to the accuracy of the information on our site, we will review the information the governing agency has published to decide the outcome of the dispute. If the information the governing agency has published differs from ours, we will update our information accordingly. However, if we determine that not to be the case, then there is nothing further we will do until the governing agency updates their information.
  
  Once the governing agency has updated their data, you can refresh your company's information yourself by navigating to our contact page and selecting the option which reads ************* information has become outdated and I would like it refreshed to match the official public record of the governing agency that has published my company's information."
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support
  
  1. Secretary Of State/*******************

  Customer Answer

  Date: 07/10/2025

   
  Complaint: 23573770
  
  I am rejecting this response because: I'm glad I gave the benefit of the doubt because it seems that there was a misunderstanding, which is why my requests were unresolved by Bizapedia. The info that needs to be updated is the manager's address as you'll see in the screenshot of the Louisiana Secretary of State site. The manager address in Bizapedia needs to match; otherwise, there may be a safety issue. Thanks, Bizapedia for your prompt response and thanks in advance for promptly correcting the manager address. And thanks to BBB for facilitating this communication/process.
  
  Sincerely,
  
  **** ******

• Initial Complaint

  Date:07/07/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Bizapedia took my information, including my personal information without my permission and has it posted on their website.Their data mining practices are unlawful and I will have no choice but to involve my lawyer if they do not remove my personal information from their website.

  Business Response

  Date: 07/08/2025

  Hi ****,

  We are unable to respond to this page without either the company profile url as found on our website or the name of the company and the state in which it was filed.

  Thank you,

  Bizapedia Support

• Initial Complaint

  Date:07/07/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company is advertising my business "*************************** " and providing my home address which has changed. I do not operate from my home address. I sent multiple emails with the option of telling them to update and remove my home address from there site. I did not give them permission to advertise or publish my business or personal information.

  Business Response

  Date: 07/08/2025

  Hi *****,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Dirt ********************** (**)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support
  

• Initial Complaint

  Date:07/07/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ************************** has published my PLLC information, including my home address, without my consent. I would like this information unlisted.

  Business Response

  Date: 07/08/2025

  Hi *********,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Snowdrop Therapy, PLLC (**)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

• Initial Complaint

  Date:06/24/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  A company that calls itself ***************** owned by Zenglin ****, is illegally using our residential address ************************************ as the business's address. We are receiving mail for this company, with requests for money, being threatened with ******** husband and I do NOT own this company or are associated with it in any way.Please remove this company from your ************************ search results.

  Business Response

  Date: 06/25/2025

  Hi ******,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Trioxanaser *** (CO)
  
  We checked with the Governing Agency¹ in ******** and the information they have made available as public record matches the information displayed on our site. Please see below for additional information on how to best affect your desired change.
  
  Please note that when there is a dispute pertaining to the accuracy of the information on our site, we will review the information the governing agency has published to decide the outcome of the dispute. If the information the governing agency has published differs from ours, we will update our information accordingly. However, if we determine that not to be the case, then there is nothing further we will do until the governing agency updates their information.
  
  Once the governing agency has updated their data, you can refresh your company's information yourself by navigating to our contact page and selecting the option which reads ************* information has become outdated and I would like it refreshed to match the official public record of the governing agency that has published my company's information."
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support
  
  1. Secretary Of State/*******************

  Customer Answer

  Date: 06/26/2025

   
  Complaint: 23512932
  
  I am rejecting this response because:  Zenglin **** is illegally using our residential address as the address for their business, **************** without our permission.

  **** applied for this business license when we were out of the country for 2 weeks in June.

  We have alerted the US Postal Inspector of Mail Fraud and Identity Theft. We have also contacted the Colorado Secretary of State as well as the Colorado Attorney General.

  Any mail addressed to **************** will be returned to sender, marked: Not At This Address

  Any packages addressed to the same will be refused.
  
  Sincerely,
  
  ****** ********

  Business Response

  Date: 06/27/2025

  Hi ****,

  Please close this complaint as we checked with the governing agency and they verified the information we've published matches the information they currently have on file. There is nothing further we can do until the government record is updated.

  Best regards,

  Bizapedia Support

  Business Response

  Date: 06/27/2025

  Thank you ****, I just wanted to add a personal note between us two which is not for public consumption, if you check the url on our website, you'll see we hid the private information as a courtesy even though the user has stated this is not her company, and if you search on the ** SOS site, you'll see the company's status is still listed as "Good Standing". Whenever there's a complaint like this, that's always the best process to determine the facts. :)

• Initial Complaint

  Date:06/24/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I've contacted this company twice about removing my profile from their website. I didn't authorize my information being published and didn't know they had my information until I did a ****** search of my company. In their contact form, there is no option to do this. I first asked for private information to be removed (they published my home address which isn't public). Then I told them my business folded (even though it didn't), hoping for it to be removed. They responded saying they researched that it wasn't and therefore wouldn't remove it. Then, I asked for it to be COMPLETELY removed and their response was that the source they were pulling from says my business is continuing to be published to their agency. What agency are they pulling from? It just seems like a scam and I don't want my information to be published there. I would like my entire profile removed (********************************************************************). I do not want to be associated with this website.Thanks!

  Business Response

  Date: 06/25/2025

  Hi Lindsey,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Loubelle Communications (MD)
  
  Please note that we checked with the appropriate governing agency in your company’s jurisdiction and have certified that the information on our site matches the information the agency has made available. Per our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

  Customer Answer

  Date: 06/25/2025

   
  Complaint: 23511706
  
  I am rejecting this response because:

  I'm aware my profile exists but I didn't authorize it to be published on your website. Please COMPLETELY remove the profile from your site.

  
  Sincerely,
  
  ******* ******

  Business Response

  Date: 06/25/2025

  Hi ****,

  As you can see we've made a good faith effort to resolve this complaint by hiding the private information on the profile. Please kindly close this complaint and there is nothing further we can do. 

  Finally, we submitted a request to ****** and Bing to check the page in question for changes. The search engines will generally update their search results whenever they detect a change to a page's content, although the process can take anywhere from 1 to 30 days. Please note organic search results are not controlled by Bizapedia and there is nothing further we are able to do to hasten their update or removal. You will have to personally communicate directly with entity that owns the search engine through one of their online tools to have a search result removed in an expedited manner.

  Best regards,

  Bizapedia Support