Business ProfileforOvation Property Management

I recently had an experience with Ovation @ Venecia that I feel compelled to share with potential renters. My hope is to provide an honest perspective to help others make informed decisions. Unjustified Repair Charges: Watch out for inexplicable charges on your final bill. They charged me for black residue removal, which seemed like a simple cleaning job, but they turned it into an expensive repair. There's also a hefty charge for painting, even though I never painted the apartment. Overpriced Carpet Repair: The carpet in my unit came loose, which I believe was due to poor installation. Yet, they billed me for the repair as if it was my fault. Be prepared for high cleaning and repair costs for things that might not be your responsibility. Management Issues: Communication with management is a challenge. My fridge broke down, and it took them ages to fix it. There’s also a problem with accessing ****** packages and confusing charges for appointments that I never scheduled. Hostile Environment: I've received threatening emails from management, which is highly unprofessional and creates a tense living environment. It doesn’t feel like a community here, they constantly up fees to throw office parties and will slowly suck money out of you. Management also schedules maintenance without calling you resulting in a breach of contract and a ghost missed appointment fee. They are extremely hostile and will always be knocking on your door without advanced notice. Your Efforts May Go Unnoticed: Despite my efforts to repair previous damage from former tenants, I was still charged for repairs that I believe were unnecessary. In summary, while the idea of living here might seem appealing, the reality can be quite different. The property management seems more focused on finding ways to charge tenants rather than providing a comfortable living experience. Please consider these points carefully before deciding to move here.