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Business Profile

Online Retailer

Ownkoti

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromBess B

    Date: 09/11/2024

    1 star
    I ordered a bedding set from this company and received the items and found that the quilt had several large bumps within the two pieces of fabric. I include photos with the review. I reached out to the company with emails to explain the condition of the quality of the quilt including photos. Nothing has been done to resolve the issue. Honestly the bedding was not worth what I paid for it. I would never purchase anything from this company again. I have photos of the quilt that I can provide.

    Ownkoti

    Date: 09/13/2024

    Hi, Bess
    We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.
    Our team has proactively reached out to you via email with the necessary contact information. We kindly ask you to get in touch with them for further details.
    Your early reply will be highly appreciated.Thank you for your support.
    If you have any additional questions, please contact us at [email protected].
    Have a nice day.
  • Review fromAmy P

    Date: 09/09/2024

    1 star
    DO NOT ORDER. Scammers. Here’s a clue: the chat function on their website charges! $46 to register to get answers. I ordered and there is no tracking option. The address to ask questions comes back as undeliverable. contact@mail. ownkoti. com
    They suckered me in—do not order from this place.

    Ownkoti

    Date: 09/13/2024

    Hi,Amy
    We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.
    We guarantee that you will not charge any fees for chatting with us. We do not have such unreasonable charging requirements. Maybe you are not entering our website. Regarding logistics tracking information, you can enter the logistics tracking number to check your package through this page https:/***************************************. Your order #******** We will check that the package has been sent to you delivered.
    If you have any additional questions, please contact us at [email protected].
    Have a nice day.

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