Online Retailer
FocallureAbout
Important information
- Additional Info:BBB has received information this the business may: fail to deliver merchandise in an accurate and timely manner as promised; deny refund requests despite the business "100 Satisfaction Guarantee"; and fail to provide "24/7 Customer Support" by failing respond to inquiries. BBB contacted Focallure regarding business practice concerns. The business did not respond.
Consumers should be aware that according to the business shipping and refund policy:
"U.S. orders will be shipped via UPS, FedEx, DHL, or U.S. Postal Service Priority Mail. Most packages arrive within 2-8 business days. (not a guaranteed service)... At Focallure, your satisfaction is our guarantee. If for any reason you are not completely satisfied with the products purchased from Focallure, you may return the unused portion for exchange or refund. Due to health and hygiene concerns, no returns on skin care, underwear and cosmetics products."
To view the business shipping policy, please visit: www.shopfocallure.com/pages/shipping
To view the business refund policy, please visit: www.shopfocallure.com/pages/refund-policy
Fulfillment Center Address:
400 Hillsboro Technology Drive
Deerfield Beach, FL 33441
Business Details
- Local BBB:
- BBB of Southern Nevada, Inc.
- BBB File Opened:
- 2/13/2017
- Business Started:
- 12/25/2016
- Alternate Names:
- Focallure, LLC
Additional Contact Information
- Principal Contacts
- Ms. Tina Padalecki, Director of Client Services
- Customer Contacts
- Ms. Tina Padalecki, Director of Client Services
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Business Categories
- Online Retailer
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