Online Retailer
Canelo StoreAbout
Business Details
- Local BBB:
- BBB of Southern Nevada, Inc.
- BBB File Opened:
- 10/12/2017
- Alternate Names:
- SA Holiday, Inc.
Additional Contact Information
- Principal Contacts
- Mr. Saul Alvarez, President
- Customer Contacts
- Mr. Saul Alvarez, President
- Additional Phone Numbers
- Other Phone: (636) 622-6356
- Additional Email Addresses
- Primary: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Refund and Exchange Policy
- RETURNS VIA MAIL
Items purchased online or by phone may be exchanged by mail in their original condition and accompanied by the original packing slip within 30 days. All sales are final.
Returns after 30 days: If customer returns product(s) purchased after thirty (30) days, no credits or exchanges will be issued.
Standard Return Shipping
Mail returns require 10-12 business days to process. Customers will be notified via email when the return has been processed.
How to Submit a Return via Mail
*Please try and include the original order invoice when returning items.
*All return shipping charges must be prepaid. No C.O.D. deliveries will be accepted.
*Packages should be shipped through a traceable shipping method. Please retain the return tracking number for your records.
*Send all return packages to the following address:
Canelo Store
Attn. Returns Department
925 Hale Place A3
Chula Vista, CA 91914
NOTE - Returns via mail will ONLY be accepted for online or phone purchases. - Business Categories
- Online Retailer
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