We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Financial Technology

Sparrow
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

2

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • eustacia f

    Date: 07/25/2025

    this company allows their employees to use their customers card #s to make fraudulent purchases. I have had my account less than 1 year and already have had to have my card replaced 5x's (do not have ANY issues with any card but sparrow) due to multiple online purchase attempts. Generally the first attempt is made within just a couple of days from activating my card, and before i do anything at all other than activate it. Their solution is to block all amazon purchases (even legit ones and ignoring that it's not just through amazon) rather than deal with the fact that obviously someone within their company is trying to steal from their customers at their own expense. they even attempted to charge me to replace my card because its happening so often. this company needs to be investigated.

  • Renford T

    Date: 05/25/2025

    Sparrow credit card is a Rip-off. DONT GET THIS CARD. They charge me $60 for the first year. I closed the card on the 11th month of the year. With a small balance remaining. Despite the card is now inactive. They still charge $8.25 per month annual fee in addition to interest. And they will in no way want to hear anything from you. You are WARNED

  • Jerry W

    Date: 12/10/2024

    This creditor is a scam, they kept asking for my bank information, afterwards they wanted my bank statement. To me that had scam written all over it. I could never satisfy them.

    Sparrow

    Date: 12/11/2024

    Thank you for your feedback regarding your experience with your Sparrow card.  We appreciate your feedback as we look for opportunities to improve.  Because of our commitment to privacy regarding your account information, we have contacted you personally on this matter. If you need anything else, you are welcome to reach out directly. 

  • Mike D

    Date: 02/08/2024

    Sparrow approved me instantly and has been the best company of all my credit cards to work with.
    This is what every card should be. I had access to the card in my app immediately. And the app is so awesome. Looks super modern and has made managing my account so simple.

    Sparrow

    Date: 02/09/2024

    Hi Mike,


    Thank you for taking the time to provide your feedback. We are glad to hear that you are enjoying your Sparrow card experience.

Sparrow is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.