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Business Profile

Dentist

Absolute Dental Management, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Reviews

This profile includes reviews for Absolute Dental Management, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Absolute Dental Management, LLC has 37 locations, listed below.

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    Customer Review Ratings

    1.07/5 stars

    Average of 28 Customer Reviews

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    Review Details

    • Review fromTaylor J

      Date: 07/10/2025

      1 star
      Appointment was made for 2pm still waiting in the lobby at 6pm. This place is a joke. Poor customer service
    • Review fromJudi V

      Date: 06/03/2025

      1 star
      These people just screwed me out of 4342.60. And 5 months of my time, gasoline , were and tear of my car to boot.
      They are horrible. I did not know beforehand that Absolute Dental is not BBB accredited.
    • Review fromJacob T

      Date: 05/08/2025

      1 star
      My wife had some work done at Absolute Dental. We took out a line of CareCredit and were told the bill would be X. We payed it all from that line of credit, then around 6 months later they started sending us a bill saying we still owed ~$500. I haven't been able to get anyone on the phone to explain why we suddenly have a bill. Then, after a few months of notifications, they started sending us bills for DOUBLE the amount. Basically asking us to pay for the procedure again.
      Do not give these people your business.
    • Review fromCindy C

      Date: 04/19/2025

      1 star
      Went in for a root canal in February 2024. And was given a price and I paid out of pocket $800. They billed my insurance for way more than what was quoted as the price originally to me. They then went and billed me the difference, which was not collected from insurance and we have been going back and forth for over a year about this. They are saying, that the adjustment billed was less than their contracted amount. Why was this not discussed before root canal and when they gave me the original quote and just billed months after the root canal? This office is not very transparent with their billing practices and now they’ve sent the bill to collections. I’d advise going to this business.
    • Review fromKen S

      Date: 03/19/2025

      1 star
      My wife paid for tooth extraction and denture replacement on November 7th2024 at the Absolute Dental location on Farm Road in the north west valley.
      The dentures provided, (which was paid for by insurance and I paid out of pocket $ 851.50 ) have never worked properly. We have tried on numerous occasions to get the problem fixed with no satisfactory resolution.
      In addition, my wife had a tooth extraction at this location and no pain medicine or follow up was provided.
      This seems like a blatant failure to meet minimum standards of care and the business should be reprimanded and possibly shut down.
    • Review fromCandice B

      Date: 02/28/2025

      1 star
      Worst dentist location ever, they have a contact on me but won’t see my son to do his braces. NANCY this office manager is literally a walking trash bag. Worst human stuck up assistant ever.
    • Review fromLeecie F

      Date: 10/09/2024

      1 star
      WORST PLACE TO WANT THINGS DONE THE RIGHT WAY. THEY HAVE THE WORST CUSTOMER SERVICE I WOULD NEVER RECOMMEND. DR XIAO IS VERY DISTASTEFUL AND HAS NO PATIENCE FOR HER PATIENTS. Was at my appointment for over 3 hours for nothing to be done
    • Review fromJose M

      Date: 10/07/2024

      1 star
      You will get monetary HARASSMENT from them. I called twice in advance to verify my insurance. Both times they confirm its all done and ready. Appointment day i am told they didn't verify my insurance. So they proceed to do it during my visit and make me wait about 30 minutes. So they verify the insurance and they provide the service. 2 weeks later I receive bill to pay for my service. I call back and I am told Its all cover by the insurance and I don't need to pay. 4 weeks later I receive mail again that i have a pending bill. They are once more wasting my time because someone is not doing their job. My insurance is ***** ****** ****.
    • Review fromMalinda R

      Date: 10/06/2024

      1 star
      The staff is always confused on what to do and the doctors are always different people ! I don't know how this place is up and running ? When I came in they mistaked me for a totally different person and proceeded to have a attitude with me . Do not go here if you want to have a good day
    • Review fromJoann D

      Date: 09/17/2024

      1 star
      STAY AWAY FROM THEM!!!!!! I repeat, STAY AWAY FROM THEM! I should have listened when a coworker warned me before going to them.
      Before we started getting services from them; we made sure our provider is within the network. My husband and I always make sure we ask how much our copay is and our we settled them before leaving the facility EACH AND EVERY TIME WE visit but for some reason, we always get extra bill afterwards. AND... It is soooooooooooooo difficult to get hold of someone when you try to call them to get clarification on bills, even after sending them messages online. The last time I was there; as usual, upon checking in, I asked how much my copay and made sure I paid it before leaving the clinic, After a month or so, here comes another bill saying I owe them $249.00. Again, before leaving the facility I made sure I paid my copay so, I needed clarification. Called them MULTIPLE TIMES (worst phone system/call center ever!!! you are on hole for 30-50 mins and calls get drop). I gave up on trying to get hold of anyone from Absolute Dental (about 10 times, different times and dates). I then called my insurance for help and found out they billed my visit as out-of-network because the date of my visit was within the time the dentist went out of network. Now, ethically, they should have informed me prior to or when I checked in that the dentist is currently out of netwrok at that time. Them telling me I had $$ co pay and billing me $249 more for cleaning for me, is a TOTAL DECEIT. WORST DENTAL EXPERIENCE!!!

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