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Find a Location

Aveda Institute Las Vegas has 1 locations, listed below.

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    Business ProfileforAveda Institute Las Vegas

    Beauty School
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/20/2019

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    4856 S. Eastern Ave, Las Vegas, NV 89119-6103
    BBB File Opened:
    8/31/2015
    Years in Business:
    19
    Business Started:
    4/29/2005
    Business Started Locally:
    2/16/2006
    Business Incorporated:
    4/29/2005
    Accredited Since:
    11/20/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Casal Institute of Nevada, LLC
    Hours of Operation

    Primary

    M:
    8:30 PM - 7:00 AM
    T:
    8:30 AM - 7:00 PM
    W:
    8:30 AM - 7:00 PM
    Th:
    8:30 AM - 7:00 PM
    F:
    8:30 AM - 7:00 PM
    Sa:
    8:30 AM - 7:00 PM
    Business Management
    • Mr. John Gronvall, Owner/Operator
    Contact Information

    Principal

    • Mr. John Gronvall, Owner/Operator

    Customer Contact

    • Mr. John Gronvall, Owner/Operator
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/22/2021

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    I enrolled at Aveda Institute and started cosmetology course on 10/26/21, on the same day everyone in the classroom received an ***** Only about 95% of students received an **** 9th generation 64gb (worth 459.99 plus tax) and the rest including me received an 8th generation 32gb (worth 329.99 plus tax) keep in mind that is a $130 difference. I brought it up to the executive director Gail R****, and all she said she would replace it on 11/04/21 and she never did. I asked again on 11/09/21 and she just kept telling me "she hasn't finished counting who needs it replaced" till this day it was never replaced and we still got charged the SAME amount as the others who got a newer better version ****** On 10/30/21 we received our incomplete kits for school and STILL got charged as if we received complete kits. They said we would receive everything once they have it in stock (which is fine) but now that I had to withdraw from school I got a bill with everything I owe including the cost of a complete kit that I never got (only partial) and an older version **** that does not have the same value as what the rest of the school/class got. AGAIN I spoke to the executive director Gale R**** about it and all I got was "give me what I need and I'll give you what you need". So basically I owe the school money for items I NEVER received. She also gave me 2 months to pay $3,432.90 which includes items I never received, an older ***** school days I attended, and other fees. Being unemployed 2 months is not enough time to pay back the school that amount of money. I have a debt for uncompleted things that were given to me and still don't have.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Southern Nevada, Inc.

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