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          Tender Loving Care Senior Residence has 1 locations, listed below.

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            Business ProfileforTender Loving Care Senior Residence

            Assisted Living Facilities
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 7/15/2014

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Tender Loving Care Senior Residence is a senior assisted living home that cares for a wide range of seniors. We offer memory care and hospice care when needed. We have awake 24 hr care, a high staff ratio, & low turnover. Call for more info

            Products & Services

            We have private rooms and many community areas in a single family home. It feels like home. We have strong hands on owners who are a doctor and nurse. That hands on care is also reflected in the broadly trained staff. www.tlcsr.com

            Business Details

            BBB File Opened:
            7/14/2014
            Years in Business:
            20
            Business Started:
            3/13/2004
            Business Started Locally:
            1/1/2009
            Business Incorporated:
            10/7/2008
            Accredited Since:
            7/15/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Tender Loving Care LLC
            Business Management
            • Dr. Shawn McGivney MD, Administrator
            Contact Information

            Principal

            • Dr. Shawn McGivney MD, Administrator

            Customer Contact

            • Ms. Kerry McGivney, Owner
            • Dr. Shawn McGivney MD, Administrator
            Additional Contact Information

            Fax Numbers

            • (702) 360-6826
              Primary Fax

            Industry Tip

            BBB Tip: How to choose the right assisted living facility

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            R. C.

            10/26/2021

            There are no words to express the gratitude I have for the care provided to my father by the TLC family. Prior to TLC my father was in at least three "memory care units" where lots of promises were made regarding the patient-centered care that would be provided and the expertise of handling any difficult behavioral problems that come with progression of Alzheimer's. As a nurse practitioner I thought I had done my due diligence with researching the facilities. I was wrong. With the covid shutdown in March 2020, many of the facilities housing elderly took advantage of the fact that families could no longer check on loved ones physically and a lot of negligence occurred. My father was moved three times during this time as I tried to find the best care. What did Tender Loving Care provided that these other facilities did not? 1. As with any patient with dementia, moving them to a new facility can be very difficult. The transition can cause them to progress in the dementia and not recover. It can increase behavioral disturbances during the adjustment period. My father was already having issues with agitation when needing to have his brief changed/bathing so the staff already had their hands full when he came over. Dr. McGivney and Kerri were amazing and worked very closely with me to make changes to his medication regimen to reduce the behavioral disturbances to allow the staff to care for my father. Once he was stable, the doctor would reassess with the goal of reducing medications as needed depending on dad's response. There is not one facility out there that I know (besides being admitted to psychiatric unit) that would spend this individualized attention with a patient. The staff is watching the resident daily and reporting back to Kerri and Dr. McGivney on medication response. 2. The staff truly got to know my father and what he liked. When they asked for the list of things he liked they actually used that information to learn how to get him to engage with the community. I would come in to visit and he would be in his "office" writing for work. He would be at the desk reading the newspaper while staff was also sitting with him engaged with acitivities. Staff found out he liked to organize and clean, they would have him helping them and encouraging him, meeting him at his level . This was the biggest differences between TLC and other institutions. My father felt safe, happy , and content here. 3. The amazing backyard/courtyard for the residents. Lots of natural light inside the house. Previous facilities promised he could freely walk outside in the locked outdoor courtyard yet at each facility I would find out from my father they were all locked and huge alarm would go off thus my Dad not wanting to go out. He loved being outside and this was the reason I had chosen those facilities !! At TLC, it was truly open and unlocked so residents could freely go outside in the backyard. This is so critical especially with the COVID shutdown that residents can get fresh air and sunshine. 4. Maintain all the COVID precautions. 5. I could go on and on with all the little things the staff did to let me know how much they cared for my father but there is n't enough space here. Thank you TLC for everything

            Tender Loving Care Senior Residence Response

            10/26/2021

            Rebecca, thanks for the kind words. Coming from a Nurse Practioner that is high praise indeed. We welcome working with families like yours where they visit often and are interactive in the process. Covid has worsened the lack of communication many facilities offer. Your feed back helped us build the best plan possible. We are aware of the increasing limitations Memory Care Facilities have in finding the medical care that Dementia patients need. While seeing an internist, a psychiatrist, and other specialists is the standard of care that often lacks the coordination of care that a single, Geriatrician who wants to be the go to Doc can provide. Dr McGivney

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