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Business Profile

Pure Solutions

This business is NOT BBB Accredited.

About

This business has 1 alert

Important information

  • Additional Info:
    BBB files indicate that this business has a pattern of complaints concerning sales practice issues. Complainants allege that Pure Solutions requests an upfront fee from consumers who then do not receive debt relief services as promised. As a result, complainants allege that the business does not provide refunds and does not abide by their "Money-Back Guarantee". BBB contacted Pure Solutions regarding complaint history concerns. The business did not respond. Section:8, Language:1, CustomText:BBB has received information that Pure Solutions requests an upfront fee from consumers for debt relief services. According to Pure Solutions, the business does not provide legal advice and is not liable for any damages that may occur as a result of debt relief services. Please contact a licensed attorney in your state for legal advice as Pure Solutions may not represent consumers in a court of law. BBB contacted Pure Solutions regarding current business practice concerns. The business did not respond.

    Regarding up-front fees for debt relief services, the Federal Trade Commission (FTC) refers to the Telemarketing Sales Rule (TSR) which indicates:

    -Debt relief companies cannot collect fees from consumers until three conditions are fulfilled:

    1.) The company must renegotiate, settle, reduce or alter the terms of at least one debt.
    2.) The consumer must agree to at least one written debt settlement or agreement with the creditor.
    3.) The consumer must make at least one payment to the creditor as a result of the agreement.

    -Debt relief companies must refrain from making misrepresentations about services.

    -Debt relief companies have the option set-aside accounts set-aside accounts, but must comply with new restrictions on access to the funds.

    -Debt relief companies must disclose how long it takes to see results; how much the service costs; any negative consequences; and how the debt settlement account will be managed.

    If you wish to receive more tips and information regarding these business practices, please contact the Federal Trade Commission (FTC) at www.ftc.gov or on 877-382-4357., Satisfactory:n, TextExpiryDate:, Seriousness:, ReviewBy:INV, ReviewDate:, Comment:-Drafted from investigation., GovtActionType:Not specified, ReportPopUp:n, GovtActionDate:, Created:, Tier:, GovtActionDeduction:, PenaltyFeeAmount:
  • Additional Info:
    Mail sent to the business on 09/22/2022 was returned by the U.S. Postal Service.

Business Details

BBB File Opened:
12/21/2015
Business Started:
12/23/2009
Date of New Ownership:
3/24/2015

Additional Contact Information

Principal Contacts
Mr. Brian Mir, Owner
Customer Contacts
Mr. Brian Mir, Owner

More Resources

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