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Find a Location

Elko Sanitation Company has 1 locations, listed below.

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    Business ProfileforElko Sanitation Company

    Garbage Removal

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    355 W Silver St, Elko, NV 89801-3609
    BBB File Opened:
    11/15/1999
    Years in Business:
    52
    Business Started:
    1/1/1972
    Business Incorporated:
    11/9/1988
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Waste Connections
    Business Management
    • Mr. Eric Hardisty, Site Manager
    • Mr. Steve Bouck, President
    • Mr. Pat Shea, Secretary
    • Mr. Worthing Jackman, Treasurer
    Contact Information

    Principal

    • Mr. Eric Hardisty, Site Manager

    Customer Contact

    • Mr. Eric Hardisty, Site Manager
    Additional Contact Information

    Fax Numbers

    • (775) 738-2882
      Primary Fax

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My trash service was stopped without warning or notification. I never received picked up trash service for 2 weeks. When I called to complain they said it was due to non payment. I said I never received a notice of termination of service for non payment. Plus I paid the entire amount for 3 months of service that day with the late fee. Were they going to credit me the 2 weeks that I did not receive service? They said no it doesn't work that way. No credit for the weeks I did not receive their service and no reason for not notifying me of canceled service. Unethical business practices. I'm not paying for the weeks service was not provided and I won't be treated so unfair.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Summer D

    1 star

    01/12/2024

    We had issues about 9 years ago and whoever handled things at that time was great, they gave us a courtesy trash can because the guys werent picking up our second allowed can. Fast forward to now we have a constant problem with the driver leaving our cans tipped over and in the middle of our street, or blocking my driveway. At 9 months pregnant I couldnt pick them up and move them so I called. Their solution was to audit my account and see I had a second can so they took it away without so much as a hey hi we noticed this can we talk about it. Now I just got charged $3.00 for a box??? We are done my account will be canceled and Ill just haul my trash. Maybe if enough people get fed up with their unprofessional mentality they will figure out customers are actually an import part of business that they have lost over the years knowing that we have no other options for a trash service.

    Local BBB

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