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Find a Location

Roger's Carpet One has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Roger's Carpet One

      2600 N Carson St Carson City, NV 89706-0102

    • Roger's Carpet One

      971 Topsy Ln Ste 322 Carson City, NV 89705-8406

    Business ProfileforRoger's Carpet One

    Flooring Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Roger's Carpet One has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Roger's Carpet One

        2600 N Carson St Carson City, NV 89706-0102

      • Roger's Carpet One

        971 Topsy Ln Ste 322 Carson City, NV 89705-8406

      Location of This Business
      2600 N Carson St, Carson City, NV 89706-0102
      BBB File Opened:
      3/1/1991
      Years in Business:
      37
      Business Started:
      10/1/1986
      Business Incorporated:
      11/27/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • McMullen One Inc.
      • Roger's Carpet One Floor & Home
      Business Management
      • Mr. Patrick McMullen, President
      Contact Information

      Principal

      • Mr. Patrick McMullen, President

      Customer Contact

      • Mr. Patrick McMullen, President
      Additional Contact Information

      Fax Numbers

      • (775) 267-2289
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/22/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Carpet and laminate installed started on 08/24/2023 to 09/06/2023 then abandoned the job. New installer came 2 weeks later and repaired half of laminate floor that first installer cut wrong and attempted to repair the carpet but couldn't. Patrick M******* Owner NV. LIC#******* came to inspect. ordered new piece of carpet. It was installed and that piece was cut too short leaving a hole in the corner and seams outside the closet area. Patrick M******* then promised to return after the holidays per conversation at job location on 11/09/2023. Shawn S********* (financial manager carpet one) replied in email that he talked to Patrick and something will be worked out after holidays, and proceeded to collect the remaining $4784.08. Carpet One located at ***** ****** ****** Carson City NV 89706 was evicted and locked out of their building for non payment of rent on 12/20/2023 and all phones and emails disconnected. I have to pay another company to come and replace the living room carpet for $6,570.00 for a less expensive carpet. I paid Carpet One $7,337.88 for just living room carpet. Patrick Threatened me by Making me pay the balance owed of $4,784.08 BEFORE he could honor the carpet one "beauty guaranty". I told him that you can't warranty a job when it is not finished, but he assured me they would return after January 1 2024 to finish the job.

      Customer Reviews

      0 Customer Reviews

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