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Business Profile

Car Dealers

Nissan Carson City

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromChris R

    Date: 09/08/2023

    1 star
    Do I recommend Nissan Carson. In the words of the owner Chris R******, Thats a big fat no.On my third Nissan, three transmissions blown and a rear diff replace. In there defense I did only buy 1 Nissan from this dealer.They offer free oil and tires for life. Buyer beware if you dont get all your oil changes there that will void your free tires. I have received two sets of tires, a third set was ordered. Because I had a few oil changes done else where they have voided my tire agreement.I was told by one of the service employee I could get an oil change anywhere, as he ordered my tires. I do understand and respect the contracts I sign. The verbiage is a bit misleading in my opinion but it is what it is. I stated to several managers that I have no problem returning to the dealership for the oil change due to misunderstanding that not doing oil changes has anything to do with tires.Apparently this dealership would rather lose a possible future customer and referrals over a few $100 in oil changes.The customer set is is horrible, I was told by the manager if I was going to be able to get tires on this agreement that Chris Russell the owner said Thats a big fat noThey may reply to this stating I wasnt there in 1.5 years but that is not true. I ordered tires, a sensor and just had breaks done there. So do I recommend Nissan Carson?Here it goes.Thats a big fat No.Chris
  • Review fromStacy C

    Date: 05/24/2023

    1 star
    They are CROOKS. BUYER BEWARE THEY LIE ABOUT EVERYTHING THEY RESCIND ON LOAN AFTER I CALLED NISSAN CORPORATE TO LET THEM KNOW ABOUT WHAT THEY WERE DOING DECEIVING THE CUSTOMER. PEOPLE PLEASE GO SOMEWHERE ELSE TO PURCHASE A CAR. THEY SELL WARRANTIES AT WHATEVER COST THEY MOVE PURCHASE NUMBERS AROUND. THEY'RE PLAIN LIARS. IF YOU WANT TO GET RIPPED OFF THIS IS THE PLACE TO GO TO.

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