Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/17/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We got a call about swinging into our office to drop off some paper work real quick for us to look at. I said ok, but wasn't really sure what it was. A guy showed up named ****** and mentions about helping our business grow and asking if we could have an analysis come in and it wouldn't cost us anything and it would only take an hour. The analysis name **** came in started looking at our books and talking about all the things they could offer our business. Told us we would own nothing until the deal was done & we agreed. He was here for over 3 hours. We told him from the beginning we didn't want to move forward until we knew the financing options to see if this is something we could even afford. He said no problem they can go through that and then said he would have someone meet us on Monday to go over things. He went to leave and circled back and said oh I forgot you owe $1,300. We were shocked and not expecting this, but didn't know what else to do. Monday comes and ****** shows up I asked him right away about financing and we needed to see that first. He talked about all the things they could do. Came the next day with a lady name ***** and was still promising all these things. Then we mentioned the financing again the financing was so astronomical it would have put us out of business. We told him that and then he handed me a bill for $13,080 for their time. We were so shocked! We were told we wouldn't pay until the end if we were happy with their services or we owe nothing. What did they do!!! I was not expecting this bill at all. I have nothing out of that. No reports of what they came up with to help us!! I am sick to my stomach!!! This is a total scam!!! & the minute they knew we weren't going to sign to pay this bill they left so quickly not like they had been sitting here 2 days. This is a total scam!!! All they do is talk in circles racking up a bill for doing nothing! I feel so bad for businesses that went all the way.

  Business Response

  Date: 07/01/2025

  International Development Services, Inc. apologizes for the
  behavior of our employee, who is usually regarded as knowledgeable and
  professional by his clients.  As a company, we take comments like yours
  seriously and deeply regret the experience that you experienced. Please be
  assured that we have addressed your complaint with our employee and his
  supervisor. Thank you for taking the time to share your experience and giving
  us an opportunity to address your concerns. If there are any questions regarding a bill or invoice, the client services department is available to answer questions, challenges, or concerns. Typically, the questions are addressed by the project manager assigned to your business. If your questions are not answered at that time, the client services department can address any issues as well. Our goal is to provide beneficial value to all of our clients. We take each client's concerns very seriously and appreciate your feedback.

• Initial Complaint

  Date:05/15/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hi ********,
  
  Thank you for reaching out. I have been in direct contact with GR and they agreed to my request for a full refund of the paid invoice from early May and a cancellation of the outstanding account balance for services not rendered. We have already signed a settlement letter supplied by GR and received the refund check which was successfully re-deposited into our operating account. Their communications were professional and timely after an initial email from them that suggested I was perhaps experiencing “buyers remorse”; to which I corrected. We have not been in any further communication and our business and transactions are now resolved and fully closed.
  
  Thank you so much to the greater BBB network for facilitating this positive outcome! Please let me know if you would like any more information or copies of communication.

  Best, ****** ****** ******

  nsisted the materials were bespoke. The only unique language present in one document contained irrelevant to the marketing plan language from the business website. He failed to support the claim of originality and could not provide document editing history. It became evident he had not performed even basic consulting due diligence, including reviewing our tech stack or LinkedIn profiles.
  
  Despite repeated offers to provide marketing data, strategy documents, and analytics, ******** declined. No actionable insights or deliverables were produced beyond two vague “value enhancement” documents. After I declined further engagement, I was presented with a pre-printed invoice for $6,349.00 claiming 12 billable hours—when only 7 were spent on-site that was spent on consultant small talk and sales. No time records of actual work performed were offered. I am being charged for a sales call.
  
  This meets Oklahoma’s fraud standard (OUJI-Civ 18.1).

• Initial Complaint

  Date:11/08/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Global Resources LLC reached out, offering to help our company secure the funding and tools needed for growth, with the promise that no charges would be applied until they could prove they could help us obtain that funding. After a week of meetings with two team members, during which we provided all requested information, ******* ********* informed us that they were unable to secure funding for us. Despite their initial promise, he then presented a document detailing the costs of their “work,” which came as a shock. He further suggested that he could “help us” independently of his company to get everything in order so they could secure funding in the future. We decided to leave it at that and didn’t follow up.
  
  After researching Global Resources LLC, we discovered numerous online reviews labeling them as scammers. Now, about a month since our last conversation with *******, we’ve received an email with three attachments, demanding payment for an outstanding balance and threatening to place a lien on our company if unpaid.

  Business Response

  Date: 11/19/2024

  Dear Barbara,
  We appreciate you reaching out to us regarding an issue you
  encountered. After conducting an internal investigation, we have decided to void
  the invoice. Should you decide to seek assistance with your business in the
  future, we would be glad to help. We consider this matter resolved and wish you
  a wonderful rest of your year. 

• Initial Complaint

  Date:07/24/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  
  
  Better Business Bureau®:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********.  I disagree to their written response as it was never made clear to me that the consultation would take multiple days or that the potential maximum cost was a daily rate that would surpass the potential maximum price of $10,000 that I agreed to when I agreed to meet with their consultants - that was what was not made clear to me.   After discussing my issue with Terrance from Client Services at Global Resources, they have shown empathy for my dispute and we have agreed that I will be billed and pay for the $10,000 that I initially understood to be the maximum cost of the consultation.  I find that this resolution is satisfactory to me.
  
  
  
  Regards,
  
  
  
  ******** *******

  Business Response

  Date: 07/29/2024

  Global Resources regrets the apparent misunderstanding
  that Mr. ******* is under. Mr. ******* agreed to meet with our representative
  for the purpose of having his business operations analyzed. Mr. *******
  executed a contract for consulting services and agreed to pay for those
  services. In accordance with our contractual obligations, we sent our personnel
  to Mr. *******’s place of business. In every consulting engagement a scope of
  work is developed with the assistance of the business owner. This Process
  defines the work to be done and typically takes two days to complete. Global
  Resources does not send any consultant to a client that has not executed a contract.
  Our process is totally transparent, clearly stating the hours needed to
  complete Mr. *******’s stated goals and objectives and the cost. Our agreement
  with Mr. ******* allowed him to cancel our services at any time, being
  responsible to pay for those services through the end of that same day. At the
  present time Mr. ******* has refused to honor his commitment to pay for the
  consulting services. Global Resources will attempt to achieve a mutually
  acceptable resolution to this matter. 

• Initial Complaint

  Date:01/03/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company comes in to the office and tells to they are going to increase your income. They take your money and run. They tell you the have financing available for their services and it comes with a Tax lawyer. THEY ARE FULL OFF IT! BEWARE!. THEY LIE AND CHEAT YOU OUT OF YOUR HARD WORKING MONEY.
  We are a Woman owe Company and they sucked us in with lies. PLEase don't do Business with these people they need to be stoped.

  Business Response

  Date: 01/12/2024

  Global Resources LLC appreciates Ms. ** ** ******s input.
  We have contacted her and reached a mutually beneficial and satisfactory
  resolution of this matter. 

• Initial Complaint

  Date:02/01/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  7/28/2022 A company came into our business by the name of ***** ******* with ************* *********** ******** ** ***, with the intention of setting up Estate Planning/Tax Planning, Will and Trust and business Consultation. After ***** convinced us that we could benefit from their professional experience in these areas We paid $1300.00 for him to bring on a 2ndperson/business Analyst (**** ********) as well as ***** ******** ********* for the tax advisory, valuation and estate planning, $5845.00. After payment they immediately sent out ***** ******(project manager) and ****** ****(Senior business consultant) They came to the conclusion our business was struggling and needed a line of credit immediately to pay for their services and to help our business succeed they secured a loan that we now learned is a predatory loan with a very high interest($174,000 with interest $231,000) with $3640.00per week repayment. Over the course of 4-5 weeks of so called consultation and a cash management system and a 2:1 return guarantee on our investment upon completion. After a few weeks in we were struggling to pay our bills and vendors and payroll because of the repayment and their fees, all for ****** to say we are just fine. When the money ran out and the business is flat on its back ****** left to never to return. Found out that *** is also Global Resources LLC, ***** *** *** *** ******** All the same people who SCAMMED us out of $231,000 that we are struggling to repay. We have reached out to Global Resources,*** and *** ******* and we get no answers but lies and excuses and or silence. We have NOTHING to show for their Services but lies. We have asked for our money back for services not rendered or completed and they said no. To resolve this we would like our money back for services not rendered or completed If this is happening or has happened to you, Please contact me ************************ Never Let anyone from these companies listed above set foot in your business

  Business Response

  Date: 02/27/2023

  The facts surrounding
  ********** consulting engagement are significantly different then the
  allegations made in their complaint. An initial sales appointment scheduled for
  7/28/2022 to discuss the services Global Resources provides to business owners
  did not produce the consulting engagement. A subsequent meeting scheduled on
  8/12/2022 met with the same result. On 8/18/2022 ******** agreed to have their
  business analyzed. The purpose of the analysis was to determine if there were
  any areas of concern that could be addressed by our consultants. After the
  analysis was completed, ******** elected to engage our consultants to address
  those areas that were identified during the analysis. The consulting engagement
  began on 8/24/2022. In addition to consulting services, ******** contracted
  with ***** to provide a strategic tax report. The fees for these services were $131,250.00
  and $17,537.00 respectively, as clearly stated in the contracts. It is also
  important to understand that the sales representative does not charge a fee for
  his services. The analysis was billed at $1,300.00 for his review of ********’s
  business. With ********** approval Global Resources dispatched a Project
  Manager and a Business Consultant. ***** sent a Tax Consultant.
  ******** participated
  in the development of the scope of work that was prepared and utilized to guide
  the consulting engagement. Each week during the engagement a review of the work
  accomplished was presented to ********. At no time during the engagement did
  ******** notify Global Resources personnel of their dissatisfaction.
  Global Resources maintains
  relationships with many unrelated professionals and financial institutions. In
  ********** case they were in need of an infusion of capital. Global Resources
  personnel referred them to several companies to obtain financing. Global
  Resources has no ownership or financial interests in any of these financial
  institutions. As everybody knows, the terms and conditions of any financing
  obtained is documented and explained before a client accepts any funds.
  ******** was fully advised and has agreed to the financing terms.
  Global Resources has
  been in communication with ******** on many occasions since the engagement concluded.
  We always endeavor to provide continuing support for our clients. ******** is
  not entitled to a refund in any amount, because Global Resources has
  accomplished all scope of work contracted to.  Global
  Resources is willing to assist and support the work provided.
  ******** has our contacts. Please be free to reach out at
  any time during business days and hours Mon-Fri 8:00 a.m. to 4:00 p.m.

• Initial Complaint

  Date:12/26/2022

  Type:Product Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  
  Complaint: ********
  
  I am rejecting this response because: ********************* never called ****** as he stated in his response - see the attached phone logs as evidence. Responding now and saying that they will work with us 4 months after everything went awry is not acceptable. 

  We are in financial trouble - largely because we committed to a loan (recommended and brokered by Globeal Resources) that we cannot aford to pay.
  
  Sincerely,
  
  *******************

  called on multiple occaisions and have not had anybody call us back, it is impossible to email since none of the consultants have legitimate Global Resources email addresses, and phone numbers go directly to voicemail. What we have basically in hand are a few sheets of butchers paper. Attached please see invoices showing charges for consultation fees and per diem as agreed, but also airline tickets, car rental that were not part of the original contract.

  Business Response

  Date: 01/07/2023

  Global Resources LLC.  Is a business consulting firm that provides small and medium sized businesses with the tools and value practices to maximize their profitability.  ************** executed an agreement to have Global Resources LLC. provide consulting services for her business.  The agreement disclosed the cost of the servicers.  ************** authorized the assignment of a Senior Project Manager and Senior Business Consultant in a Service Agreement date August 16th, 2022.  The agreement estimated the total Consulting Expenses for the project to be $43,450 or 100 hours, plus or minus 10%.  The agreement also outlined ************** responsibility for reasonable travel and accommodation expenses incurred by the Consulting team.  In addition,************** signed a GR Assurance Agreement (************** reference to a promised 2 to 1 return on Investment) that requires a satisfactory completion of the consulting engagement.  ************** decided to recess her consulting engagement after 81 hours or 74% completion.  At the recess of the engagement, ************** provided a letter of satisfaction that communicated; Overall we are very happy with the progress.  We have offered to continue to support the work performed by our consulting team. We have reached out Mr. and ************** when they have requested support despite their decision to not complete the consulting engagement as outlined in our original agreement.  At this time no refund is available for this client. We continue to offer our support in case they wish to do so, please reach out to our consultant ************ or send an e-mail. Client has our contacts.