General Contractor
Powerhouse Contracting, LLCAbout
Important information
- Advertising Review:
On 04/19/2024 the Better Business Bureau received notification the company is advertising a 100% Satisfaction Guarantee on https://powerhousenm.com/local-contractor-services/ and other pages of their website.
The Better Business Bureau challenged the 100% Satisfaction Guarantee based on the BBB Code of Advertising section 20, titled Warranties and Guarantees and FTC Advertising requirements articulated by 16 CFR Part 239.2BBB Code of Advertising Requirements:
- 20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
FTC requirements:
16 CFR Part 239.2 "If an advertisement mentions a warranty or guarantee that is offered on the advertised product, the advertisement should disclose, with such clarity and prominence as will be noticed and understood by prospective purchasers, that prior to sale, at the place where the product is sold, prospective purchasers can see the written warranty or guarantee for complete details of the warranty coverage."
The company did not respond to Better Business Bureau attempts to modify, substantiate, or discontinue the advertising as of 06/06/2024
- 20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
Business Details
- BBB File Opened:
- 11/10/2020
- Business Started:
- 12/1/2019
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mrs. Desne Salazar, Office Manager
- Mr. Octavio Grajeda, Owner
Additional Contact Information
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 400830 for this business, issued by New Mexico Construction Industries Division. The expiration date of this license is 1/31/2026.
New Mexico Construction Industries Division
PO Box 25101
Santa Fe NM 87504-5101
Additional Information
- Other Resources
- New Mexico Construction Industries Division
PO Box 25101
Santa Fe NM 87504-5101
Phone Number: 505-476-4700
Fax Number: 505-476-4615
https://www.rld.nm.gov/construction-industries/
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