ComplaintsforCollection Resources, Inc.
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Complaint Details
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Initial Complaint
01/14/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I am not liable with the debt from COLLECTION RESOURCES. I do not have a contract with collection resources. Collection resources did not provide the contract as requested.Business response
01/17/2024
Your account number ******* has been cancelled from Collection Resources. We have notified all 3 major credit bureaus requesting deletion from their credit files. If you should have any further questions or concerns, you will need to contact the original creditor.Customer response
01/17/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau®:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
********** ******Initial Complaint
08/03/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Business has false information and attempting to collect on debts that do not exist. I requested paperwork proving the validity of the debt they are attempting to collect and they told me they don't have it claiming the original creditor has that. I contacted my original creditor and they have NO records of sending anything to this collection agency or any other agency because my account is current.Business response
08/05/2022
Hello ********* *********, please find attached a copy of an itemized statement we received from ***** **** of El Paso.
We received the following response from ***** **** of El Paso: This patient/parent was mailed 3 statements before being turned over to collections and has never contacted our office. The $40 is his deductible after his insurance **** TX payment. He or his parent would have received and EOB from the insurance company explaining this.
If you have any questions, you may contact our office at Collection Resources ###-###-####.Initial Complaint
07/07/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ******** ****** **** ******* and I do not have a contract with ************ plus they did not provide me with the original application like I asked. Account No: **************** Amount Disputed: $496Business response
07/09/2021
Hello, we have received your dispute letter and responded and mailed to you a dispute response letter along with an itemized statement and signed disclosure statement and client agreement that was forwarded to us by ******** ****** **** ******** to address you listed on your dispute letter. If you have any questions you may call our office directly at ###-###-####.
Thank You
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Contact Information
650 Montana Ave Ste K
Las Cruces, NM 88001-4294
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.