Business ProfileforCoyote Drilling

We had a 3/4 hp 7gpm ***** ***** Pump installed on 5/16/2022 on our property *** ******* *** ******** **. Coyote Drilling from Milan NM was supposed to install a brand new one. They guaranteed it was brand new when installed. It didn't come out of a box either. Total Price $2289.60. This February 2023 the ***** Pump went out. We contacted Coyote immediately and let them know it was still under the one-year warranty. Pump lasted 9 months...Coyote came out and installed a new pump which we had to pay for because they said they had to send it back to the manufacture. Well, then they said there really wasn't a warranty because the pump they installed was 8 years old. Unbelievable they deceived us and installed an old probably used pump on May16 2022. Just sickening. finally, after contacting the owner ***** ******** with complaints about the deceit and fraud she said Well it was new coming out of the box. She actually made this comment jokingly. like I mentioned up above it never came in a box the worker carried it his arms. the value of the old pump is worth about $68.00, and we paid almost $1,300 for it. We recently retired here and know very little about pumps and so forth and they knew that. We've been conned and cheated for sure. I texted ***** ********* a full refund $2289.69 that's the total bill on May 16,2022. not to mention the cost of the new one we had installed this February $2,300. can you please help us? my husband has a heart condition, and this has added so much stress trying to retrieve our money back from these frauds. Neighbors said this company has a bad reputation but sadly we didn't know that until recently... thank you for the ear and hopefully you can help us. ******* *** *** ****** *** *** ****