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Business Profile

RV Dealers

Rv’s In Carlsbad

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/17/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    on January 6th 2025 i visited this place of business in hopes to get a new camper. According to their add the title was free and clear and they never disclosed otherwise. on january 13 of 2025 i purchased the camper from them after getting the loan and after signing paperwork i found out that the title was salvaged. The have since not answered phone calls or texts from me or my bank about the matter.

    Business Response

    Date: 02/24/2025

    Good afternoon, I leave you the documentation signed by the client, he knew that the title was rebuit, and he signed. I took the RV and installed it, I was very satisfied.
    We regret what happened, we are a duly established Dealer, I sent you all the documents signed by the client in accordance, we had not been notified,
    We are in order 
    RVs in Carlsbad NM

    Business Response

    Date: 02/24/2025

    Good afternoon, I leave you the documentation signed by the client, he knew that the title was rebuit, and he signed. I took the RV and installed it, I was very satisfied.
    We regret what happened, we are a duly established Dealer, I sent you all the documents signed by the client in accordance, we had not been notified,
    We are in order 
    RVs in Carlsbad NM

    I leave you the title on the back also signed.

Rv’s In Carlsbad is NOT a BBB Accredited Business.

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