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Hessinger's Plumbing, Heating and Cooling has 1 locations, listed below.

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    Customer ReviewsforHessinger's Plumbing, Heating and Cooling

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    3 Customer Reviews

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    • Review from Ron A.

      1 star

      01/16/2023

      A little over a year ago ********************** himself came out to give my MIL a quote on a new water heater and furnace installation. He ensured us a top notch installation. She was very specific about a ****** furnace model that was very quiet. No problem with the water heater, but about a year later; the furnace is the LOUDEST furnace Ive ever heard in a home. They even brought out a different model from the quote the first time, but we caught that during the installation and they had to take it out and bring the correct one. The duct work that they had to replace for the correct model is whats making the noise. They also did not install the smart thermostat that we asked for (and paid extra for), but we let that slide. When I called to have them come out, they told me the furnace is still under warranty, but the labor warranty expired. Im in the trades, and I know that a quality installation should outlast the equipment. They said Id have to pay for the labor if she sent someone out. And I wont even get into the inspection. Our plan was to use them for the next phase in our upgrade but thats highly unlikely now.
    • Review from Kathleen S

      5 stars

      02/25/2022

      *************************** and his assistant, *****, are the 2 young men who came to replace my 25-year-old gas furnace and gas hot water heater in my home. They showed up on time each day and stayed until the new furnace was perfectly operational before leaving the first day. Gabe and ***** were proficient, polite and respectful. They answered all my questions and were very knowledgeable. They were at my house 2 days in a row and cleaned up after themselves each day. There were a few difficulties with the installation of the new thermostat, but they stepped up to the challenge.I have a background in electrical and mechanical engineering. Therefore, I can totally appreciate the exceptional work that Gabe and ***** did in installing my new equipment. They made sure that the new furnace and water heater installations met the current building codes. I have hired several other workmen in the past to do work on my house or around my property who were very rude and not caring about what they were doing. Gabe and ***** were perfectionists and it was obvious that they wanted to do the best job possible. Because they are such a reliable, fair and honest company, you have to be patient to be scheduled with them as they are booked for non-urgent, routine jobs several weeks in advance. I was willing to wait because of their integrity, great reputation and fairly priced quote. It was a pleasure to speak with their office staff who are also kind and professional.I would give Hessingers a 10-star rating if possible as they are an exceptional company with which to do business. Their written quote says, Thank you for letting our family take care of yours. They certainly lived up to that goal. Hessingers will be my go-to company for all my plumbing, heating and cooling needs in the future since I now know from experience that they will do an excellent job. I HIGHLY recommend *********** for all your plumbing and HVAC needs!

      Hessinger's Plumbing, Heating and Cooling Response

      03/01/2022

      ******************, We so very much appreciate your kind words about our business and our employees. We do take pride in our work and our customers. Please keep us in mind on your future needs!
    • Review from Michael L

      5 stars

      01/11/2022

      This Family operated business is best I have had the pleasure to do business with . They are professional , caring and courteous , which is hard to find these days . I had a frozen pipe which had burst , then after that my well pump quite working and the diagnosed that the wiring needed to be replaced . then after all this my hot water tank wouldn't lite so I had no hot water . All in all I now have water to the house and hot water . I would recommend this company to everyone . Thank You so much . 1/11/22

      Hessinger's Plumbing, Heating and Cooling Response

      03/01/2022

      ************, we are glad that we were able to help you through your plumbing issues. We do appreciate the vote of confidence in our company. We would be happy to assist you in the future.

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