Reviews

Review Details

• Review fromChristin S

  Date: 10/15/2024

  1 star
  After a month and two weeks, I terminated my contract with RPM due to broken promises, poor property marketing, and unwarranted charges. Communication was arduous, and issues remained unresolved. *** prioritized profits, charging me the full termination fee despite inadequate ********** addition to that, as I am looking at the previous reviews. I noticed that the 5-star ratings are predominantly from short-term tenants, typically residing in the property for under three months. In contrast, lower-star reviews are mostly from owners and tenets who have experienced prolonged interactions with the company. This disparity suggests an initial attractiveness but long-term dissatisfaction. I found solace in the consistency of negative reviews, indicating my treatment was not an isolated incident. Additionally, their Yelp reviews, albeit related to a previous building, show a 1-star average a telling red flag. In summary, *** company's true nature may not align with its appearance, and handling matters independently may be preferable to partnering with them.

• Review fromNadia H

  Date: 01/02/2024

  1 star
  Washer and dryer has been broken since we moved into our property. Landlords say theres a clause in the lease stating it isnt their responsibility to replace it. we get a lawyer to review the lease and write them a letter and suddenly theyre down to cover the cost. The person sent to do an evaluation determines its broken. Been waiting for over a year because owners are still looking for options as to how to replace it.

• Review fromJennifer W

  Date: 11/17/2023

  1 star
  Im a resident of ************* managed (poorly) by MEB Property Management . This business unfortunately is NOT a member of the Better Business Bureau. No surprise. I dont think they meet the minimum requirements. They have a one out of five star review online. In my opinion they dont even deserve that. For anyone thinking of renting ANY MEB properties be warned. That said I have been forced to live in an apartment with smoke passing from my upstairs neighbors apartment. This happens with all doors and windows in both apartments shut. Normally this would not be possible if the proper barriers were in place. Therefore there is negligence on the part of the owners/management to take care of this. I have a hole in my ceiling from previous water damage from tenants above overflowing the tub or sink in the bathroom. This has been reported for weeks to management and documented. Supposedly the property is going to fix this but it has not happened yet after several days. Providing a way for smoke to enter from above. Smoke and water have entered my bathroom around the light fixture. It doesnt take a genius to know that electricity and water dont mix and are very hazardous. I have welcomed management staff in to see and smell and hear the issues at hand. They declined. Im DISABLED and have been prescribed OXYGEN. This fact has been explained multiple times to management. This issue and the nuisance of excessive barking from the dog that belongs to the nuisance resident above me. Ive had to call Animal Welfare out to try to get this behavior to stop to no avail. The saga continues. Ive called police, fire and government agencies to help with this. No luck Perhaps my call to local investigative reporter at local news station will pick this public interest story up. At least I can alert others to these issues. MEB is a huge property management company with many properties in NM and AZ.

• Review fromCathy S

  Date: 11/16/2023

  1 star
  Real property application fees are higher than anybody elses. And they took application fees and use them despite the fact that not all of the applications have been put into process. You needed to have three times the income and my application. The loan did not qualify for that sum of income. They did not wait for my sons to do their applications before they took money out of my account. That wouldve qualified us for three times the income. My objection is if I didnt qualify on my own why did you remove my money from my account instead of waiting to see if I qualified with my children. I requested my refund back under those circumstances, and they refused to refund me at ********************************* told me he had spoken with his supervisor and that they would refund my money and now hes calling me a liar, saying he did not tell me that I find this company to be unfair in their business dealings and not truthful. I was called a liar by ****************, and he never told me that I do not lie. I would not recommend this company to anyone. They are not truthful. And there demand for application fees are unfair and predatory.

• Review fromAnita J

  Date: 11/10/2023

  5 stars
  I rented a condominium a couple of weeks ago, *************************** was very helpful , and she still is helping me. 5 stars to ******.

• Review fromFreydis K

  Date: 08/13/2023

  5 stars
  Well I'm a tenant, and I have noticed that they will purposely mess things up or leave them unfinished. What I see is that they try to get it in such disrepair to where it's nothing but a money pit, and then lowball the owner. That might be a little too bold?... Just a speculation.

• Review fromSonia M

  Date: 07/02/2023

  1 star
  My last review which had pictures and I was very detailed. I was contacted by RPM-A to remove my last post because RPMA was my new property management and my last post was to RPM-Enterprise but to be honest here they are all the same. S**** 1. I was promised an inspector to review my house based on my last review. This was to build a brand new good relationship with RPMA since they was my new property management. RPMA took over March 1 we are now in July. No inspector! 2. My AC gave out and i called the emergency maintenance # at 2am and the man on the line said Yes we will get that fix he never put any notes in the system. I called again at 8am. The 2nd representative made me create a ticket online while I was on the phone with him. Never in my life had that happened. I have emails, call recordings, and text to prove it. I called again at night and left a message. Its now day two and no one has came to get my AC fixed. I have 2 small kids and 3 dogs. Its hot here. I dont know any emergency maintenance request that takes 2 days. Isnt there 24 hr AC companies?

• Review fromRachel A

  Date: 10/31/2022

  1 star
  Maybe I can get a response here. The security gate breach email was sent to RPM about a month ago. The **** request was also sent about the gate issue. This guy keeps lurking and peeing around our building that only women live in. He has the code because a 'bad choice' made by a neighbor. We cannot get a call back or email response. This dude is literally standing behind a car looking at me in a stare down! My next step is a concealed carry permit at this point. I am done being scared and paying for it! I will give this path a week before I find another review site.Signed, **************