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Find a Location

Sandia Vision Clinic has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sandia Vision Clinic

      3701 Eubank Blvd NE Albuquerque, NM 87111-3536

    • Sandia Vision Clinic

      112 Hermosa Dr SE Albuquerque, NM 87108-2610

    Business ProfileforSandia Vision Clinic

    Optometrist
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This Company's business is Optometrists

    Business Details

    This is a multi-location business.

    Find a Location

    Sandia Vision Clinic has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sandia Vision Clinic

        3701 Eubank Blvd NE Albuquerque, NM 87111-3536

      • Sandia Vision Clinic

        112 Hermosa Dr SE Albuquerque, NM 87108-2610

      Location of This Business
      3701 Eubank Blvd NE, Albuquerque, NM 87111-3536
      BBB File Opened:
      6/16/2005
      Years in Business:
      37
      Business Started:
      8/1/1986
      Business Started Locally:
      8/1/1986
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 326 for this business, issued by New Mexico Optometry Board. The expiration date of this license is 7/1/2024.

      These agencies may include:

      New Mexico Optometry Board

      2550 Cerrillos Road

      Santa Fe NM 87505

      (505) 476-4660

      Fax: (505) 4764620

      http://www.rld.state.nm.us/b&c/optometry/index.htm

      Type of Entity:
      Corporation
      Business Management
      • Ms. Cindy Anguiano, Office Manager
      • Ms. Janet Brazil, Office Manager
      Contact Information

      Principal

      • Ms. Janet Brazil, Office Manager

      Customer Contact

      • Ms. Cindy Anguiano, Office Manager
      • Ms. Janet Brazil, Office Manager
      Additional Contact Information

      Fax Numbers

      • (505) 298-2382
        Primary Fax

      Email Addresses

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/30/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On 07/12/2023 I got an eye exam for a new prescription for glasses. I paid for the exam with Medicaid and paid the copay. After the exam I went online to my preferred website that I have bought glasses from before ***********************. Unknown to me the office that gave me my new prescription (Sandia Vision Clinic) they wrote down the wrong prescription. I ordered a pair of $250.00 glasses and when they arrived in the mail, they were very blurry and I could not use them at all. I told Sandia Vision Clinic that the prescription was wrong, and they agreed to give me another exam without charge since they made the mistake and I already paid. Then they made a false claim to me saying since the doctor made the mistake that the company I got the glasses from will remake the glasses for free. But when i contacted them, they said i had to pay full price for a remake. So, i told Sandia Vision Clinic since they made this problem by giving me a bad prescription, they should fix it. They claimed the company is lawfully obligated to fix the mistake they made. I believe they were lying to me because that company said they were under no obligation because they did not make any mistake and that it was Sandia Vision Clinic that made the mistake (which is true). After i told Sandia Vision Clinic this they finally said they can't help me, and they were not going to pay for this mistake they made, and i just have to live with the fact that i spent $250.00 on glasses i can.t even use. I personally want Sandia Vision Clinic to stop acting childish and be more professional and pay the full price for the remake. I attached 3 pictures, 1. is the wrong prescription 2. is the corrected prescription. 3. is the pair of glasses i bought online. the receipt for the glasses is missing the cost of the frames, the cost of taxes also the shipping cost the total was around $250.00.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tammy F

      1 star

      08/01/2023

      I had the worst experience, I'll never go back ..ever

      Sandia Vision Clinic Response

      08/04/2023

      Hello *****, It was a pleasure speaking with you yesterday 08/03/2023. I do apologize that your experience with us did not meet your expectations. Upon speaking with you yesterday I informed you of your options and our willingness to add the feature you requested and advised you that there would be a price difference. You will have until 08/13/2023 to place the order. For specifics, please reach out to us on ************. You can make a request to speak to any leader of the management team.

      Local BBB

      BBB Serving New Mexico and Southwest Colorado

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