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New Car Dealers

Reliable Nissan
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 5 Customer Reviews

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Review Details

  • Arlene S

    Date: 06/26/2025

    I can't believe I stopped into Reliable Nissan, wasted my time and then to top it all off. After I had no longer contacted them for sales, ***, was my salesperson when I was looking at vehicles. Anyways, that's neither here nor there as what happened just 30 minutes ago give or take, lost any future business I may have thought about doing with them.
    Driving home from taking my pups out for a ride, I was in the middle lane and needed to get over into the left lane, TO PASS (2023 NM law), when I noticed a silver Chevy Malibu in the left lane just about even with us in the middle lane. However, I chose to get into the left lane anyhow. Well, Mr. ****** with his **Reliable Nissan** plate cover (50th in education eh!?) decided to play ******* and keep on breaking the passing only lane rule, then sped up when they realized I WAS JUST TRYING TO PASS WHICH IS THE LAW GENIUS!!!! And then stepped on the breaks to slow me and everyone else just trying to get home!!! Anyone who's spent any amount of time here knows traffic is stupid anyways! But then you add in Reliable my *** morons like this friend (Approx. 8:30pm MT) and you have an even more chance of causing traffic jams and accidents!!!
    Please teach your people how to drive and inform them that it's probably not a good idea and try to prove a point in a company vehicle!! Furthermore, if this was a customer, I hope on everything you charge them a fee for putting the Reliable name in jeopardy like that.

  • Kerri M

    Date: 06/18/2025

    Horrible! Dont waste your time or your money! **** had a yelling match over the phone with me and ****** in the finance department didnt do any of the paperwork right and had to come in a second time and third time to fix everything! **** was retaliating against me because I made a complaint about his ***** ******! I had to call Nissan corporate to make a formal complaint! What a hassle! If I wouldve known thats what happened. I wouldve taken my business elsewhere.! Shame on you, reliable Nissan!Do better!

  • Judocus G

    Date: 01/26/2024

    WORST car buying experience I have ever had the displeasure of doing!!! My deal was tossed around 6 times to 6 different people not having a clue of what was even going on with the deal. Then I had to schedule my own appointment for the wrap and order my own wrap after they had said its already been scheduled (liars). On top of that then I've been calling since October to get the rest of my contract satisfied with no response from ***** who has made many promises and everytime. I call ******* he's not there or too busy to call back. I don't recommend anyone to ever buy a vehicle from ************* they talk a big game but don't haVe any backing and don't deliver.update November 20th 2023 called the car dealership they told me that if I take off the one star review down they will honor the deal after talking to ***** he said that he knows nothing of the deal which we had a gentleman's agreement and he said that if it's not in writing they will not honor it so I urge each and every one of you reading this that anything you do with this car dealership get it all in writing doesn't matter what it is shady doesn't come close to describing this car dealership Update : is January 26 emails were sent voice mails were left and still no response, and now another issue came up our **** that was surpose to be replaced (which I have in writing) wasn't and is broken with no way of ****ing up the car next to the road

  • jolene M

    Date: 11/08/2023

    I got a car a few months ago. Its transmission is already giving out. They refuse to do anything to help me. All they tried to do was sell me another car. I even bought extra warranty and I was told it would be good for ******* miles, after I drive the car off the lot. The car already had almost ****** miles on it. I was not given a buyers guide and there was not a carfax for the car. I went there after they said they wanted to try to help me get a different car. The whole time I kept mentioning that I was trading in the car and I even put my extra key on the table. I talked about how we needed to clean the car out since it was being traded in. The salesman basically just went along with it. When it was time to sign the papers, I realized that I was in fact, buying another car. I questioned it and the salesman immediately changed his attitude toward me. I

  • Cameron Alton C

    Date: 10/23/2023

    The person in finance sexist as in thinks that women are inferior to men and was pompous disrespectful ignorant POS and so unprofessional and is seeming to be careless in the way he carries himself and the way he treats people as well as does his job poorly he did nothing but mistreat my wife once we had finished up with sales and had to package up the rest and sign all the deal documents with him and he also acts similar to a school yard bully is childish and seems to have no respect for women as he repeatedly said and did everything he could to push my wife out of things was rude to her disrespectful to her and sat there treating her like garbage and blew her off and in the end wound up causing her to have a bit of a nervous mental breakdown as well as a serious emotional breakdown and it is still not over she's still going thru that now 1 week later due to all the things he Said to her and honestly none of the Things that happened with him and my wife sits right with me and I am not happy with the finance department due to this and I hope this won't happen to anyone else like it did my wife and I not to mention the finance guy keeps having to have us go back in every other day cuz of papers he forgot to have us sign. They are also very discriminatory towards individuals with disabilities like myself. Not to mention, they have repeatedly been calling me nonstop since the beginning of September, trying to sell me another car after selling me the one I have now on a loan in July. The car they sold me has had problems non stop since I bought it. The moment I went to drive it off the lot it had the tpms sensor light on and stating tpms sensor fault, 3 weeks later two tires had to be replaced on it cuz they blew out and the dealer said all 4 tires were brand new yet I'm gonna have to replace the other two next month and by then all 4 have had to be replaced that were so called brand new. Not to mention the dealership is running my credit 15 times a day since September

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