About
Overview
BBB Accredited Since: 2/8/2008
Years in Business: 24
Payment methods:
Credit Cards, and PayPal
BBB Accreditation & Rating
About This Business
Business Details
- BBB File Opened:
- 12/1/2003
- Business Started:
- 1/1/2001
- Business Incorporated:
- 8/30/2001
- Type of Entity:
- Corporation
- Business Management:
- Mr. Keith Balkom, President
- Mr. Steven A. Stacy, Registered Agent
Additional Contact Information
- Principal Contacts
- Mr. Keith Balkom, President
- Customer Contacts
- Mr. Keith Balkom, President
- Additional Phone Numbers
- Other Phone: (505) 345-1635
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Refund and Exchange Policy
- Money Back Guarantee Return Policy
Returns Are Easy!
If you are not 100% satisfied, simply return your order to us within 30 days, and we'll refund the entire purchase price.
Please email us or call 866-867-5266 to receive a Return Authorization (RA) number. (No returns will be accepted without this number.)
Send Returns to:
Charm Factory Returns
5921 Office Blvd
Albuquerque NM 87109
Items must be returned in like new condition. Shipping and handling charges are not refundable.
The return period is within thirty days of purchase. After this period, we may accept a return but charge a 20% restocking fee.
Please note that engraved items, special orders, and custom items may not be returned or refunded.
Exchanges are not accepted as we only offer a refund for the purchase price. - Business Categories
- Jewelry Stores
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