Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Super 8 by Wyndham. Albuquerque Airport has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSuper 8 by Wyndham. Albuquerque Airport

    Hotel Management

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2331 Yale Blvd SE, Albuquerque, NM 87106
    BBB File Opened:
    2/28/2023
    Business Management
    • Owner, Owner
    Contact Information

    Principal

    • Owner, Owner

    Customer Contact

    • Owner, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On January 17, 2023 I reserved a room at Super 8 by Wyndham Albuquerque Airport Conf.#************* in order to be able to be at the ABQ airport at 530 am on Feb. 12, 2023 to join a tour and catch a flight. When I arrived on the evening of February 12, 2023 I was greeted with lots of construction, torn up stairways, and a total remodel of the hotel with only a few rooms “completed” on the third floor that could be occupied. This was never mentioned or identified when making the reservations. It's a good thing that I have no issues with mobility as there was much loose gravel, boards and other construction material all over. The room I was given still had holes in the walls, no trash cans, a new clock that could not be set, a TV remote that did not match the TV and would not work, and the next morning I found NO hot water. I went to the airport determined not to keep the return reservation at this Super 8 Conf,#************* for Feb. 19, 2023, but being busy on the trip, I did not have time to change or cancel. I did call the hotel early on the morning of Feb. 18 to confirm the reservation and advise them that the return flight was late and ask the room be held for late arrival. I was assured that they would hold the room and all was well with the reservation. I arrived at the hotel at 11 pm, I was informed that the manager was in the process of changing the method of making room keys and since he was not able to make them at this time, the manager would not honor the reservation and could not accommodate me. There was no offer to seek other hotels in the area for me. I was just SOL! There had been no call or text to alert me that my reservation would not be good for that night, and I was forced to seek other accommodations myself as I was far too tired after a full day of travel to drive the 100 miles home at night and after a recent snowfall. I want a total refund of my charges $76.79 for the first night's charges.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving New Mexico and Southwest Colorado

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.