Heating and Air Conditioning
First Rate Plumbing, Heating and Cooling, Inc.
About
Important information
- Advertising Review:
On April 8, 2024, BBB contacted the business regarding their advertising on their website of "100% satisfaction guaranteed". The business has failed to state what this means as required by BBB's Code Of Advertising. The Code states " (20.1) When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request. (20.2) Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. (20.3) When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed."
BBB is awaiting the business' reply.
Overview
BBB Accredited Since: 6/14/2019
Years in Business: 5
Payment methods:
- Cash
- Check
- American Express
- Discover
- MasterCard
- Visa
Financing Available
BBB Accreditation & Rating
First Rate Plumbing, Heating and Cooling, Inc. is BBB Accredited.
Why choose a BBB Accredited Business?About This Business
Products and Services
Business Details
- BBB File Opened:
- 6/10/2019
- Business Started:
- 5/26/2019
- Business Incorporated:
- 1/18/2019
- Type of Entity:
- Corporation
- Business Management:
- Ms. Andrea N. Navarrete, President
- Mr. John Barner, Vice President
Additional Contact Information
- Principal Contacts
- Ms. Andrea N. Navarrete, President
- Mr. John Barner, Vice President
- Customer Contacts
- Ms. Andrea N. Navarrete, President
- Additional Phone Numbers
- Other Phone: (505) 994-9176
- Additional Email Addresses
- Primary: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 398250 for this business, issued by New Mexico Construction Industries Division. The expiration date of this license is 5/31/2025.
New Mexico Construction Industries Division
PO Box 25101
Santa Fe NM 87504-5101
Additional Information
- Refund and Exchange Policy
- 20% re-stock fee applies
- Other Resources
- New Mexico Construction Industries Division
PO Box 25101
Santa Fe NM 87504-5101
Phone Number: 505-476-4700
Fax Number: 505-476-4615
https://www.rld.nm.gov/construction-industries/
[email protected] - Business Categories
- Heating and Air Conditioning, Plumbing and Heating
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