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Business Profile

Health Insurance

TrueCoverage, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Insurance.

Reviews

Customer Review Ratings

1.44

Average of 9 Customer Reviews

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Review Details

  • Sheba S

    Date: 02/12/2024

    True Coverage insurance contacted me, offering no, to low cost insurance through the health market, they got mine and my son social to sign up, then they said that the government qualified me for over ******** in insurance subsidy and my payments would only be **** a month through **************** So for 2 months I was paying **** a month. Then all of sudden I was hit with I was awarded ******** in govt subsidy, so now my payments are ****** a month keep in mind I never received any funds and I'm very low income, so I'm struggling now with these payments. I'm scared that I've been paying money to a fictious company that has all of my information and even took my government subsidy. I called True coverage and when I mentioned i'm already a True Coverage member they immediately hung up on me, they did that twice in one day. Someone please help me. I truly am afraid. I've tried contacting this company several times only to be hung up on, once I mention I'm already a member.

  • Sarah L

    Date: 01/05/2024

    I think that you shouldn't act like people are getting money to get people to get coverage through your agency. Also shouldn't tell people you're on health.gov because I found nothing on health.gov about truecoverage.

  • Shane K

    Date: 01/02/2024

    On November 30th I called and signed up for the $6,400 subsidy. THEIR WEBSITE said it was to help pay for gas, bills, utilities. I even asked the lady and texted her and she said YES, ITS TO PAY FOR ANYTHING. I was told it would be in 30 days. 30 days later I call back (she would never respond to text when I asked about it) and the guy said that she forgot to finish last step and that it ($6,400)would be in in ***** days but they'd make sure it was sent in next week. Never received it. All a huge scam.

  • Tim M

    Date: 12/19/2023

    They call with a lower amount of coverage make a long story short they cancel my insurance and said that I didnt pay but what Im I suppose to pay when I didnt have a premium to pay this company is full of it

  • kim f

    Date: 10/30/2023

    Terrible company! They lie to you just to get your application done...

  • Randy H

    Date: 10/26/2023

    True coverage LLC sent me my insurance card through *********************** &White. Had 2 Dr. ****** and X-rays after that with bills sent to me for full price saying that they would not cover any of it. Have not seen any type of help from them except emails saying my plan is renewed. Completely unprofessional. They are most likely just a middle man stealing money from people by taking advantage of the promise that free money is coming your way.

  • Kent F

    Date: 10/06/2023

    Awesome agents very kind and great plans!!! Would recommend for everyone!!

  • Vicki M

    Date: 08/21/2023

    Not helpful. Signed me up for coverage, but put in the wrong address and I have been calling and emailing for almost 3 months now for someone to rectify the situation. Bad business practices!!!!

    TrueCoverage, LLC

    Date: 09/12/2023

    Dear *****,You did not purchase a policy from us.the company name you purchased the policy with is Enhance.Enhance is a different company. Im sure they will assist with any concerns or corrections you need.We kindly ask that you remove your compliant.Sincerely,*************************

  • Roger R

    Date: 06/25/2023

    Fraud they needed to be investigated for business practices and employees are being held hostage for there license and cant leave without losing license. Call the state to help the employees.

    TrueCoverage, LLC

    Date: 09/11/2023

    We have no record of an agent or any employee by that name and the accusation is preposterous and it's nothing we engage in. Please state the name of the agent and happy to assist.

TrueCoverage, LLC is NOT a BBB Accredited Business.

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