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Find a Location

US Roofing General Contractor, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforUS Roofing General Contractor, LLC

    General Contractor
    Multi Location Business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Asphalt Shingle Roof Repair, Flat Foam / Single Ply Roof Repair, Metal Roof Repair, Roofing Installs, Roofing Replace, Roofing Repair, Home Renovation, Landscape Design

    Business Details

    This is a multi-location business.

    Find a Location

    US Roofing General Contractor, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2021 Walter St SE, Albuquerque, NM 87102-4869
      BBB File Opened:
      6/15/2012
      Years in Business:
      18
      Business Started:
      9/22/2005
      Business Incorporated:
      5/7/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 382258 for this business, issued by New Mexico Construction Industries Division. The expiration date of this license is 5/31/2026.

      These agencies may include:

      New Mexico Construction Industries Division

      PO Box 25101

      Santa Fe NM 87504-5101

      (505) 476-4700

      Fax: (505) 4764615

      http://www.rld.state.nm.us/construction

      • US Roofing General Contractor, LLC does possess required licensing through the New Mexico Regulation and Licensing Department - Construction Industries Division. However, the business has not fully complied with state licensing requirements because their dba Carrillo Roofing is not included in the licensing for US Roofing General Contractor, LLC.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Carrillo Roofing
      Business Management
      • Mr. Ricardo Carrillo, Owner
      Contact Information

      Principal

      • Mr. Ricardo Carrillo, Owner

      Customer Contact

      • Mr. Ricardo Carrillo, Owner

      Industry Tip

      BBB Tip: Hire a reliable and trustworthy contractor

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/05/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I haven’t been able to file a complaint because ******* ******** keeps changing his business's name on your website from ******** Roofing to US roofing to avoid complaints and accountability! We built our new home in 2019. We hired his company to do our stucco and roofing. We found numerous issues with the roof, specifically the parapets. Nothing was sealed correctly and it was just not quality work. He would not come back to address or fix the issues. The stucco work was horrible, messy and sloppy. They got it all over my windows and doors. It looks gloppy and cracks started almost immediately. Again he would not answer his phone, come back or fix it. Even while working he wanted and kept asking for more money than what was agreed upon in our contract. He is licensed but not bonded. We tried filing a claim on his contractors insurance but it was bogus. We have had no where to go with this. We are now having the roof re-done because of leaks as well as the stucco because it was not applied to our house correctly. It was rotting from all the moisture and even had mold. We paid him 32,400 for stucco 26,950 for roof and have all the documentation.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      G M S

      5 stars

      05/12/2023

      Mr. ********************** did an excellent job repairing my roof! He took care of the process from A to Z. Fast, convenient, and friendy service. I would definitely recommend him!

      Local BBB

      BBB Serving New Mexico and Southwest Colorado

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