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Business Profile

General Contractor

Aesop's Gables, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

This profile includes complaints for Aesop's Gables, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Aesop's Gables, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/26/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      11/18/2022 Is the contract date. Contract amount of 27,242.20. Bathrooms were installed; however, there is a problem with one of the bathrooms, and I have yet to be able to contact the company to correct it. The shower stays on if you turn on the water for a bath and have had multiple plumbers come out, and no one is able to fix it without tearing out the whole brand new surround.

    • Initial Complaint

      Date:11/25/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 21 July 2023 Aesop's Gables Remodeling/Construction and my self: Angeles E Cardenas signed an agreement for bathroom remodeling; Aesop's contacted the financing company: Momnt to finance the project. The loan was approved that day and Aesop's Gables was to initiate the remodel of the bathroom in December 2023. Momnt (financing company) issued the check and provided it to the company Aesop's Gables for the amount of $19,400 dlls.
      I started to pay the loan with Momnt for 5 months (August, September, October, November, December); however the remodeling work never started.
      I contacted the financing company: Momnt to make them aware that the work was never done, and they froze the account (I didn't have to make any more payments) until they completed their investigation. The investigation took Momnt more than one year, and did not receive response from Aesop's Gables, and they sent me an email notification stating that the account will be resumed and that I need to pay for the remining of the loan.
      I did not receive the service from Aesop's Gables, and did not receive any money. Aesop's Gables kept the $19,400 dlls and is ghosting me and the financing company.
      The resolution I'm seeking is the reimbursement of the amount paid to the loan, and the cancellation of the debt with Momnt. And Aesop's Gables to return the money they took to Momnt, the financing company.

    Aesop's Gables, Inc. is NOT a BBB Accredited Business.

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