Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Concrete Contractors

Serrano & Bros.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concrete Contractors.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromLina S

    Date: 12/31/2024

    1 star
    The concrete job was done quickly, but they didn't use expansion joint or rebar for a very large pour. The concrete had several cracks by the next morning and he said those would get fix and I would never know they were there. The repair looked horrible; I am hoping that the patch will eventually fade off(still hasn't faded after months). One thing that didn't fade was the chalk lines, he used RED chalk line and that is permanent. I had to try and get the lines up and used Vinegar like was suggested, but that just took the color of the stamp off and you can tell from across the room that the color is now missing. I haven't been able to seal, because *** doesn't seem to want to try and fix anything more with the concrete. I don't want to seal it as it is now. Now the sill of the shop door is developing small cracks, probably because of the lack of the expansion material. I still have Red chalk lines that I can see on the concrete, because I don't want to scrub it more. I don't think the concrete will ever look GOOD. Months after the install my Sunroom door to the outside is now very difficult to open. I have been able to get one estimate and coloring the concrete and that came in at over $3500. This is my honest opinion.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.