About

Local BBB:

BBB Serving New Mexico and Southwest Colorado

BBB File Opened:

5/1/2002

Business Started:

2/7/2002

Business Incorporated:

9/13/2004

Type of Entity:

Corporation

Business Management:

Ms. Thu M. Nguyen, President/CEO

Mr. Andy Nguyen, Owner

Licensing information

Additional Information

Payment methods

• American Express
• Cash
• Debit Card
• Discover
• MasterCard
• Visa
• Credit Card

Cash and Credit Cards

Refund and Exchange Policy

Returns and Refunds Policies
Salon Services Policy
The employees of Saigon Beauty Salon pride themselves on providing you with exceptional service and quality customer care. All our stylists, beauticians (waxing, eyelash extension, manicuring, and permanent makeup) are professional, educated and experienced and will provide you with the best hair care and all other services possible.
Menu prices listed in the Service Menu at the front desk are base prices.   The price of your service may vary from the listed price based on the service(s) you receive, as well as the length of your hair. Your stylist or beautician will inform you of the price before she/he begins your service. Payment for salon services is expected to be paid at the time of service.
Consultations for all hair services and permanent makeup are offered free of charge and are highly recommended for first time clients and for hair color or highlight services, as well as for color and style of permanent makeup services. During the consultation, should there be any previous over-processing due to prior chemical services, heat damage, or any other issues with your hair that may affect the outcome of your hair service, you will be made aware before your service is started.
We do not issue refunds on salon services. However, should you have any questions or concerns about the service you have received in the salon, please notify a salon coordinator within three days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that we can visually inspect the service treatments performed on you. At that time, we will make every effort to correct any problems to your satisfaction by rescheduling you with the stylist or beautician who performed the initial service, adjustments are made available to you at no cost only with in the two weeks of the initial service, except 6 weeks for the permanent makeup services.
Salon Products Policy
To be eligible for a return, your item must be in their original, unopened and unused and in the same condition that you received it. It must also be in the original packaging complete with the receipt.
If you find you are unhappy with a product purchase, please return it within 7 days after of purchase, we will be happy to offer an exchange of any hair care product. Any makeup, brushes, and skincare may be returned only if unused and in new condition.
Products that have been opened or used may be exchanged for a replacement if they are found to be defective.

Other Resources

New Mexico Board of Barbers & Cosmetologists
2550 Cerrillos Rd, Second Floor
Santa Fe NM 87505
Phone Number: (505) 476-4622
Fax Number: (505) 476-4645
http://www.rld.state.nm.us/boards/Barbers_and_Cosmetologists.aspx
[email protected]

Business Categories

Beauty Salon, Nail Salon, Hair Styling, Hair Care, Manicures, Wax