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Find a Location

Asbestos Experts has 1 locations, listed below.

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    Business ProfileforAsbestos Experts

    Asbestos Removal

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3535 Princeton Dr NE, Albuquerque, NM 87107
    BBB File Opened:
    4/25/2024
    Business Management
    • Ms. Kim Slopek, Operations Manager
    Contact Information

    Customer Contact

    • Ms. Kim Slopek, Operations Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 2/13/2024 the company began work on my home. During the scope of this work they caused severely water damages to my home. The acknowledged that they were at fault and promised to quickly repair my home and replace my damaged items as well as to pay my *** since my home was uninhabitable. Since that time they have sent a husband and wife and their two small children to my home with no running water to patch some repairs together which resulted in water being left in my walls and microbial growth forming. They also left carpet that was covered in an asbestos containing material exposed and uncontained in my home for over a month in an effort to not have to replace the carpeting as was promised at our initial meeting. I had to hire outside mold experts to assess the mold damages in order to force Asbestos Experts to move to remedy it as well as outside asbestos abatement contractors to assess the quality and workmanship regarding the contaminated carpeting left in my home. I had to send off a sample of my carpeting for an **** report and even after that Asbestos Experts was unwilling to pay the actual replacement cost listed by the lab. Currently I am trying to have my homes walls repaired and Asbestos Experts is yet again unwilling to pay the price for this. I have asked for their liability information several times and have been told that they do not have to provide me with this and that they will not and instead they have threatened me with stopping all repairs on my home. I was originally supposed to pay them 9500 for their original contracted job and have so far only paid the half they required upfront and have not been asked to provide the rest of the mo ey yet they keep accusing me of withholding it from them. This feels like an abusive relationship where my well intentioned willingness to work with them instead of against them has been manipulated and used against me and I just need my home properly repaired.
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    Customer Reviews

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