Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Candlelight Square Apartments has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCandlelight Square Apartments

    Apartments

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This Company's business is Apartment Rental and Leasing

    Business Details

    Location of This Business
    7501 Montgomery Blvd NE, Albuquerque, NM 87109-1528
    BBB File Opened:
    8/5/1999
    Type of Entity:
    Corporation
    Business Management
    • Ms. Leanna Smith, Property Manager
    Contact Information

    Customer Contact

    • Ms. Leanna Smith, Property Manager
    Additional Contact Information

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/17/2021

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    am requesting a more detailed reason as to why you could not verify my rental verification. My credit report shows that on November 16th 2021 I had 56 inquiries from sites such as Truth Finder, InstantCheckmate,PublicRecordsNow,AdvancedPeopleCheck ect. And lowerd my credit score 35 points. My credit report is Locked . If you are using these sites to verify my rental history you are receiving false information. Please send me a detailed review of my Rental History and the reason why my Rental Application was denied. I am also requesting the fees I paid to hold the Apartment to be refunded per your process of Verification of my Rental History is inaccurate and the emails you sent me prior to paying the over $300 dollars in fees and to hold the apartment only stated that the 60 dollar application free was not refundable. No emails prior to paying 300 to hold appointment never stated that it was not refundable. I will also be contacting the Social Security Department for assistance with the charges per they where paid with Social Security Funds and they will investigate the date I paid and they reason why you are refusing to refund my Social Security Funds. Being that you could not verify my Rental History with the tools that you used seems odd. Please contact me at your earliest convenience to correct this issue before I go further by Contacting the State Representatives and get the Governor involved.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Aedam G.

    1 star

    04/20/2022

    I started April 5 2022. They told me that no Aircon or AC until May with no date until date ako was to have *** Its 80 degrees inside the apartment. The office told me to us a fan until we open the *** The music from the other side of the wall is too loud. The steps on the ceiling is a lot loud. This is the worse apartment. Pls dont ever try to see this or call this apartment. Thanks

    Local BBB

    BBB Serving New Mexico and Southwest Colorado

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.