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            Business ProfileOptima Investor Group LLC

            Home Additions

            Contact Information

            Willingboro, NJ 08046-1611

            (609) 532-0863

            Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

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            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            Willingboro, NJ 08046-1611
            BBB File Opened:
            12/29/2023
            Years in Business:
            10
            Business Started:
            5/12/2014
            Business Incorporated:
            5/12/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 13VH10367500 for this business, issued by NJ Division of Consumer Affairs

            These agencies may include:

            NJ Division of Consumer Affairs

            124 Halsey Street, 7th Floor, PO Box 45027

            Newark NJ 07102

            (973) 504-6200

            https://newjersey.mylicense.com/verification/

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Roy Walker, Owner
            Contact Information

            Principal

            • Mr. Roy Walker, Owner

            Customer Contact

            • Mr. Roy Walker, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            01/03/2024

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            I hired Mr. ******************* for an addition to my property for my elderly widowed Mother. **************** provided an itemized contract with the total price of the project but mentioned it would be in our best interest if we make payment in cash or he would have to charge additionally for taxes. **************** mentioned my mom "has money, seeing her old home". Few weeks later, the project started and the foundation was poured however, **************** requested additional funds. This was the first of many where we were asked to pay extra money in addition to the price agreed upon in contract. **************** requested we pay an additional several thousand for the pouring of the concrete, because he ordered the wrong amount needed ( 10 inches instead of the needed 10 inches). Every new stage of the project **************** requested additional funds 9K and 5k more. When we asked him to provide receipts on items for the recent payment he stalled and we had to ask several times. He then provided several receipts, upon reviewing the receipts we notice there were items brought that was not for our project (flooring, tools, as well as energy drinks and *********** At one occasion **************** showed me a few pictures of another project he was working on which was another home with identical materials, leading me to suspect our money was spent on other projects. When we refused to pay him any additional money he threatened to leave the job site in the middle of the project and refuse to show up. Once we paid the additional money in cash, he resumed the project but show up late or not at all. **************** and team intentionally sabotage the project costing more money to repair. Several of incorrect items were plumbing, window installation (causing water to leak and water penetrating into the rooms, installation of siding which was falling off because of improper initial installation, attic vent upside down, electrical issues as well as framing). His work consistently needed repeat edits.

            Customer Reviews

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            BBB Serving New Jersey

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