Business ProfileforFante's Plumbing, Heating & Air

Name: Fante's Plumbing, Heating & Air
Address: 35 Charleston Rd, Willingboro, NJ, 08046-2014, USA
Telephone: (609) 835-1512

Heating and Air Conditioning

Additional business information

Additional Info:

Fante's services Burlington and Camden Counties and the surrounding areas.

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Contact Information

35 Charleston Rd

Willingboro, NJ 08046-2014

Visit Website

(609) 835-1512

Business hours

8:00 AM - 5:00 PM

Business Hours
Monday	8:00 AM - 5:00 PM
Tuesday	8:00 AM - 5:00 PM
Wednesday	8:00 AM - 5:00 PM
Thursday	8:00 AM - 5:00 PM
Friday	8:00 AM - 5:00 PM
Saturday	By Appt. Only
Sunday	By Appt. Only

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Overview

This business offers Heating, Cooling, & Plumbing services including Plumbing Repairs, Air Conditioner Repairs or Furnace Repairs. They provide repairs, service, maintenance, replacement and installation of hot water heating, heating and air conditioning, and plumbing services for your home or office.

Products & Services

Furnaces, Heat Pumps, Air Conditioning Units, Indoor Air Quality Systems, Air Handlers, Boilers, Water Heaters, Solar Water Heaters, Tankless Water Heaters, Garage Heaters, Solar Ready Systems, Humidifiers, Mini-Split Systems, Replacement Parts

Business Details

Location of This Business

35 Charleston Rd, Willingboro, NJ 08046-2014

BBB File Opened:

6/21/1996

Years in Business:

Business Started:

5/23/1986

Business Incorporated:

9/5/1991

Accredited Since:

3/24/2020

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 13VH02498300 for this business, issued by NJ Division of Consumer Affairs

These agencies may include:

NJ Division of Consumer Affairs

124 Halsey Street, 7th Floor, PO Box 45027

Newark NJ 07102

(973) 504-6200

https://newjersey.mylicense.com/verification/

BBB records show a license number of 36BI01077900 for this business, issued by State Board of Examiners of Master Plumbers

These agencies may include:

State Board of Examiners of Master Plumbers

PO Box 45008

Newark NJ 07101

(973) 504-6420

http://www.nj.gov/lps/ca/nonmedical/plumbers.htm

BBB records show a license number of 19HC00276200 for this business, issued by State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

These agencies may include:

State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

PO Box 47031

Newark NJ 07101

(973) 504-6250

http://www.njconsumeraffairs.gov/hvacr

BBB records show a license number of 19HC00446300 for this business, issued by State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

These agencies may include:

State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

PO Box 47031

Newark NJ 07101

(973) 504-6250

http://www.njconsumeraffairs.gov/hvacr

Type of Entity:

Corporation

Alternate Business Name

Jeff Fante's Plumbing, Heating and Air Conditioning
Fante's Plumbing, Heating & Air Conditioning
Jeff Fante
Fante

Hours of Operation

Primary

M:: 8:00 AM - 5:00 PM
T:: 8:00 AM - 5:00 PM
W:: 8:00 AM - 5:00 PM
Th:: 8:00 AM - 5:00 PM
F:: 8:00 AM - 5:00 PM
Sa:: By Appt. Only
Su:: By Appt. Only

Business Management

Mr. Jeff Fante, President/Co-Owner
Mr. Marco Giancroce, President

Contact Information

Principal

Mr. Jeff Fante, President/Co-Owner

Customer Contact

Mr. Marco Giancroce, President

Additional Contact Information

Fax Numbers

(609) 835-2230
Primary Fax

Phone Numbers

(215) 525-1515
Other Phone

Industry Tip

BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

Customer Complaints

6 Customer Complaints

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Most Recent Customer Complaint

05/01/2024

Complaint Type:: Service or Repair Issues
Status:: Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

I called Fantes to resolve a problem with a toilet that was not flushing. They said it would cost about $500.00 to snake the toilet so it would flush and I said go ahead. They snaked the toilet and told me that did not resolved the problem and that a piece of the ABS pipe in my basement had bowed and needed to be replaced so the toilet would flush. I asked what it would take to make the repair and they said two technicians from 8am to 5pm (18 labor hours) and they could begin the next day. I was told I needed to sign an electronic device in order to authorize them to begin work. I signed and told them I needed a detailed cost estimate to approve before they began any work and they said they would bring it prior to doing any repairs. They showed up the next day when I was not home. My wife let them in and when I showed up the job was already done (after 2.5 hours, from 9:30am to 12 noon, a total 5 hours of labor). They handed me a bill for $5,331.50 and said my signature was agreement to pay this amount. I told them this was way too much money for that amount of labor and a few pieces of PVC (parts), and I complained they never showed me a cost estimate. Things got heated and there was a lot of yelling back and forth. I wrote them a check since they wouldn't leave otherwise. Later that day I noticed the new pipe they installed was leaking sewage water into my basement (see pictures). I had my bank stop the check I wrote them. Fantes caused a big problem for me. I paid another contractor $500 to fix the mess Fantes made (see pictures) since after all the yelling I did not feel comfortable having Fantes come back to my house. Fantes also scratched my toiled with metal tools and left a big hole in my sheet rock where they adjusted a pipe hanger (see pictures). I want my bill amount adjusted to $0. I'm already out the $500 I paid another contractor to fix us Fantes mess and I don't want Fantes coming after me for payment.

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Customer Reviews

2 Customer Reviews

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Most Recent Customer Review

bob c

05/28/2024

I cant say enough good things about Fantes HVAC. We purchased a Lennox A/C and heater to replace our older system that was 20+ years old. Our estimator, *********************** was extremely helpful, gave us an extremely competitive price and was a pleasure to deal with. They handled everything from filing for rebates to zero percent financing thru PSE&G. The installation was set up within 4 days of signing order and completed in ONE DAY! The installation crew also did a great job including explaining the operation and how to use the smart thermostat. If you want top notch system installed by the areas best HVAC team call Fantes,

Read 1 More Customer Review

Local BBB

BBB Serving New Jersey

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Fante's Plumbing, Heating & Air

Business ProfileforFante's Plumbing, Heating & Air