Business ProfileforCSI Group, LLP

Would also give zero stars if I could. Charge $450 to do my taxes. Did not ask one question or dig to find out if there were any more deductions I could take. I owed $1900 this year. More than last year and I made less money!!! I did my own taxes with Turbo tax last year and it only cost me $40 with better results. Wish I researched and saw these reviews beforehand.

We at CSI Group do our best to satisfy the needs of our clients and prospective clients with the best service possible. During the appointment, the Preparer explained to the client very clearly as to why she owed more this year compared to previous years. Mainly, it was due to her capital gains due to stock sales. In addition, we explained to ************** the fees for services upfront. She agreed and paid at the time of her appointment. During the appointment, we review all possible deductions with each individual client. In this case, we did the same and as a result, we were able to take advantage of itemized deductions for **************, rather than taking a standard deduction, resulting in a better outcome for her.There were no additional questions asked by ************** during the appointment. If there were, we would've addressed each one. Even after the appointment, if there were any questions or concerns, we would've been happy to address them. The client agreed on the rate and gave the approval to proceed with filing the return with no hesitation. If at any point there were any concerns on the rate for the services, the amount owed to the **** etc we would've addressed them.