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Earth Cam Inc has 1 locations, listed below.

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    Business ProfileforEarth Cam Inc

    Video Production Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    650 E Crescent Ave, U Saddle Riv, NJ 07458-1800
    BBB File Opened:
    6/6/2017

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sarah B.

    1 star

    06/12/2023

    I'm glad someone else reviewed this company; the public should know how they treat people. I have been an avid user since last winter. I've experienced platform issues pretty much the entire time. I watched a cam outside of a bar in **; the staff gave people walking by alcohol w/o carding, clearly intoxicated females laying on the ground w/male predators picking them up as they stumbled & walked away w/them etc. Since I have morals, I emailed the bar telling them what I saw. Their 1st reply was defensive & rather rude. I emailed again & this time the response was from their manager apologizing. He stated that employees had access to their email. He went on but at that point I was over it & told him to stop contacting me. Well, apparently he contacted EarthCam & lied. Next thing I know my IP was blocked. Over a week's time, I emailed EC multiple times inquiring as to what happened. Also, I called 4 times & was completely ignored. My last call was finally forwarded to ******************* (the IT supervisor) who decided to lecture me as if I was his daughter. I couldn't even speak for the first 7 minutes of the 20+ min call because I had to listen to his rant. When I finally had a chance to speak I told him who I was & was completely transparent about the situation. For some reason, maybe it was to compensate for his lack of ******************** he told me 3 times that he had worked for EC for 23 years...what the h*** does that have to do w/how you are speaking to me? He did finally apologize & unblocked my IP. I even forwarded him the email from the bar owner. Four months later, I believe he has targeted my account by doubling the amount of ads. Because I have repeatedly emailed ********************** of continued site issues (ie. crashes.) The more I request a response, the more I am ignored. I believe as a way to cover up their incompetence and unprofessionalism they blocked my IP address again. This time I emailed the owner; I am waiting for a response. Misogynists.

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