Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Toyota of Turnersville has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforToyota of Turnersville

    New Car Dealers

    At-a-glance

    Customer Reviews

    3.33/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Franchise Automobile Dealership & Service Center

    Business Details

    Location of This Business
    3400 Route 42, Turnersville, NJ 08012-1775
    BBB File Opened:
    1/27/1999
    Years in Business:
    32
    Business Started:
    12/2/1991
    Business Started Locally:
    7/24/1997
    Business Incorporated:
    7/23/1997
    Type of Entity:
    Corporation
    Alternate Business Name
    • Classic Imports
    • Classic Turnersville, Inc.
    Business Management
    • Mr. Jason L Skinner, General Manager
    • Mrs. Chelsea Davies, Business Development Manager
    • Mr. Anthony Novak, General Sales Manager
    Contact Information

    Principal

    • Mr. Jason L Skinner, General Manager

    Customer Contact

    • Mr. Jason L Skinner, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    I bought a 2018 toyota Rav 4 7 months ago. I was waiting for a 2023 maverick that I ordered. I paid ***** for the Rav. I tried to trade it in but they would only give me *****. They are telling me now that I owe 27000.I tried to reach out to toyota finance but they told me the dealer could help.I called the dealer and they told me their was nothing they could do. They then sent me a email saying they were buying back used cars at one hundred and ten per cent the value. Also in the email it said they would pay off all loans with the purchase of a new vehicle. I inquired about that too and they still said they could not help me. I do not know what else to do. Please help.
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ron M

    5 stars

    12/08/2023

    They automatically check front end alignment upon entering indoor drop off. Service supervisors extremely helpful and keeps you updated pertaining to inspections results, suggested reair and cost if a problem is found. No hidden fees..plus they include a free car wash pass.

    Toyota of Turnersville Response

    12/11/2023

    *** -- Thank you for the positive review. Please let us know if we can further assist.

    Local BBB

    BBB Serving New Jersey

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.