Business ProfileforChurch & Dwight Co., Inc.

Church and Dwight claims to be environmentally responsible, but this does not carry through to their Waterpik products which contain rechargeable batteries. The batteries are inaccessible, yet the company does not provide easy-to-find guidance on its website that the Waterpik ought not go into household garbage that goes to the landfill, It takes a special, custom-crafred search in the *** section of the Waterpik website to find an answer on how to safely dispose of the product. That answer is very weak. It says to contact your local small appliance recycler. It also provides a customer service number. The customer service agent was very nice, but the best she could do was to tell me to check the call2recycle,org website to find a local recycler. I'd already done that. She explained that there is no company-sponsored take back or recycling program for Waterpiks.There is no viable small appliance recycling solution local to me. I live in the suburbs of **************, so I'm not the only person with this problem. Staples and Best Buy do not accept water flossers nor do the independent ********* in my area. My local government does not provide on-going recycling for small appliances.I finally threw up my hands and disassembled the entire water flosser in order to remove the batteries so I could safely throw the rest of the product into the garbage. This is an unacceptably time consuming solution that most people will not go to the trouble to pursue. I had to find a ******* video that explained how to disassemble the outer housing. Then, I was on my own to figure out how to get to and remove the batteries. Likely, not something Waterpik wants its customers to do on a routine basis.Since most people will just pitch end-of-life water flossers into their garbage, which ends up in the landfill, Church and Dwight is contributing to pollution and fire risk when the batteries eventually leak in the landfill.