Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Nicholas Pools Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Nicholas Pools Inc

      1820 Lakewood Rd Rte 9 Toms River, NJ 08755-1492

    • Nicholas Pools Inc

      1579 Lakewood Rd, Rt 9 Toms River, NJ 08755-3208

    Business ProfileforNicholas Pools Inc

    Pool Contractors
    Multi Location Business

    Current Alerts For This Business

    Alert:

    In May 2022 the company’s ownership changed.  You can see the new company’s Business Profile at  https://www.bbb.org/us/nj/toms-river/profile/pool-contractors/nicholas-pools-inc-0221-90221849

     

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Nicholas Pools Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Nicholas Pools Inc

        1820 Lakewood Rd Rte 9 Toms River, NJ 08755-1492

      • Nicholas Pools Inc

        1579 Lakewood Rd, Rt 9 Toms River, NJ 08755-3208

      Location of This Business
      1820 Lakewood Rd Rte 9, Toms River, NJ 08755-1492
      BBB File Opened:
      1/12/1989
      Years in Business:
      47
      Business Started:
      1/1/1977
      Business Started Locally:
      1/1/1977
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 13VH01382600 for this business, issued by NJ Division of Consumer Affairs

      These agencies may include:

      NJ Division of Consumer Affairs

      124 Halsey Street, 7th Floor, PO Box 45027

      Newark NJ 07102

      (973) 504-6200

      https://newjersey.mylicense.com/verification/

      Business Management
      • Nissi Gelbwachs, Owner
      Contact Information

      Principal

      • Nissi Gelbwachs, Owner

      Customer Contact

      • Nissi Gelbwachs, Owner
      Additional Contact Information

      Fax Numbers

      • (732) 505-1593
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a pool contractor

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/14/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I bought my pool from Nicholas Pools 10 years ago. Always been good service until now. Scheduled pool closing like I do every year. They literally left the job half done. No reason. No communication. Just walked off. And I PREPAID. Left everything out. pool uncovered. Pumps open and in pieces. Railings left on the lawn. Parts all over the yard. Electrical panel left open for the rain to get in. I can't believe. i have the video if anyone would like to see. I cannot upload since it is greater than 5mb
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bill H

      1 star

      12/19/2022

      Horrible communication and no planning. Well over 2 years to get the pool "completed" but there are numerous dents/craters in the pool floor that still need to be fixed. Contract states estimated completion 6-8 weeks after excavation, well once we finally get to that point, it was another 8+ MONTHS.ALL of the subcontractors they use told me they have difficulties with Nicholas Pools.Contraction "manager" is extremely unprofessional and cannot communicate effectively. New owner now who apologized for all their issues but failed to follow through on a promised call. Again, there is no project planning and we would have been better off ordering a pool kit and subcontracting the work ourselves. This was a truly horrible experience.

      Local BBB

      BBB Serving New Jersey

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.