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Find a Location

Pine Belt Nissan of Toms River has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPine Belt Nissan of Toms River

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1986

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    NEW AND PREOWNED VEHICLES SALES, SERVICE AND PARTS

    Products & Services

    New Vehicles, Preowned Vehicles, Parts and Service

    Business Details

    This is a multi-location business.

    Find a Location

    Pine Belt Nissan of Toms River has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      229 Route 37 E, Toms River, NJ 08753-5561
      BBB File Opened:
      6/26/1989
      Years in Business:
      37
      Business Started:
      6/2/1986
      Business Started Locally:
      6/2/1986
      Business Incorporated:
      6/2/1986
      Accredited Since:
      7/1/1986
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 8600777 for this business, issued by State Department of Banking & Insurance

      These agencies may include:

      State Department of Banking & Insurance

      20 West State Street, CN-040

      Trenton NJ 08625

      (609) 292-7272

      http://www.state.nj.us/dobi/index.html

      Type of Entity:
      Corporation
      Alternate Business Name
      • PIne Belt Auto Loans
      • Pine Belt Automotive Inc.
      Business Management
      • Mr. Michael Trebino, President
      • Mr. Joe Hill, Vice President
      • Mr. Ernie Marino, Compliance Officer
      Contact Information

      Principal

      • Mr. Ernie Marino, Compliance Officer

      Customer Contact

      • Mr. Ernie Marino, Compliance Officer

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/25/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On Feb 28 2024 I brought my 2021 Rouge in for service. After the service and oil, filter were done I left and drove home about 3 miles. ****** up my wife and headed up the Parkway about 18 miles and the car was smoking. Pulled in to the rest area and all the oil was running out all aver the parking lot ******* pan was empty. the oil plug came out. Had it towed back to Pinebelt Nissan in Toms river. all I got for answers was excuses. When I came back home after dropping the car off I now see oil stains on a 3 year old driveway. Brought the car back to the dealer after they said it was fixed and cleaned because the oil smell was still under and inside the car. This was no easy task dealing with this dealer service ***** At the end I was told things happen. we are sorry and thank you for being a costumer. After I have been a loyal costumer for 22 years and 7 cars later with ******** in ******* **, Toms River service has failed me more then once. It Is not some place I would recommend. I say this because I know what they did and did not do. I was a certified auto mechanic for years. The excuses they are giving me are not acceptable. There was no compensation even offered for all in inconvenience and trouble they caused for 3 days. Poor way to treat people.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lisa E

      1 star

      06/01/2023

      Pine Belt/Nissan Dealership. Toms River, Rte 37. My husband finally settled on a truck for him to buy on Tuesday, May 29, *****. We met with and agreed to ********************* to finalize the paperwork on Thursday June 1,2023, since I had a medical issue that necessitated my need to see a doctor on Wed, May 30,2023. We received a phone call on our answering machine while at the dr confirming the meet up for Thursday. My husband returned the call, agreeing to see them the next day. Meanwhile we picked up the title for the car that he was trading in, expecting to finalize the paperwork today. He also took the time to dismantle a kayak rack from his truck. He called again this morning to ensure the car would be ready for pickup. My husband also told **** if there were any changes, to give him a call. We get there? Met **** and he said..**** be right back. We get our coffee and what does he and the dealership instead do? They rolled out a different inferior dirty truck clearly needing to be cleaned. Huh? I asked the manager what happened? He whispered to meWe screwed up. Please leave. I never in all my years have ever seen such shoddy service. This bait and switch tactic was so blatantly poorly executed. I WAS EXPECTING to buy a car myself next year from them. NO WAY will I buy from this dealer!We visited another Nissan Dealer, Manahawkin **. We told them our experience with the Toms River Dealership. We didnt realize that both are not under same ownership. Whats ugly? They told us that other customers have voiced the same situation but never complainedso Im letting you know. In the end, our seller, ***************************, in Manahawkin ensured my husband was treated with respect and gave him the car he wanted all along. Thank you, ***************************.

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