ComplaintsforAutoSource of America, LLC
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Complaint Details
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Initial Complaint
06/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
They are not returning my phone calls for my warrant claim calls. I am not sure if this company still in business or it is a fraud company.Business response
06/23/2023
RE: Complaint ID: ********
Consumer: ************
Dear ******************,
This letter is in response to the consumers complaint received by AutoSource on June 21,2023. We have read the consumers complaint. To open a claim, Mr. ****** should have his service repair facility call AutoSource at ************. He will also need to provide the licensed repair facility with his AutoSource contract number.
We trust that this letter will satisfactorily answer this complaint and allow you to close your file on this matter.
Sincerely yours,
*****************************
AutoSource ESP AdministratorsInitial Complaint
06/19/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Im trying to fix my car with this extended warranty that I purchase when I purchased my car is called AutoSource I have tried several times to communicate with him and now the phone is disconnected. I pay $1700. I would like a full refund this company scams people I need your help. I dont know what else to do. I am disable and I definitely hope they took a vantage of me.Business response
06/23/2023
RE: Complaint ID: ********
Consumer: *******************
Dear ******************,
This letter is in response to the consumers complaint received by AutoSource on June 21,2023. We have read the consumers complaint and the suggestion that our phone is disconnected is a false statement. To open a claim, Mr. **** should have his licensed service repair facility call AutoSource at ************. He will also need to provide the repair facility with his AutoSource contract number.
We trust that this letter will satisfactorily answer this complaint and allow you to close your file on this matter.
Sincerely yours,
*****************************
AutoSource ESP Administrators
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Customer Complaints Summary
5 total complaints in the last 3 years.
4 complaints closed in the last 12 months.