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Business Profile

Industrial Waste Compactor

Interstate Waste Services, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Industrial Waste Compactor.

Reviews

Customer Review Ratings

1/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromJudith F

    Date: 07/22/2025

    1 star
    I am writing to express my deep disappointment regarding a recent experience with your company that has significantly eroded my confidence in your services. weeks ago, I contacted your office with an issue requiring assistance. Despite multiple follow-up attempts, I received no response from the assigned supervisor ****** Do ****** . Not only has this lack of communication caused frustration, but during my last interaction with your team, I overheard a disturbing comment made by the supervisor in question. They stated they dont care ,to send a message regarding my concernan attitude that is both unprofessional and disrespectful to a paying customer.This behavior is unacceptable and reflects a troubling disregard for customer care. I had previously trusted your company to value and prioritize client relationships. Unfortunately, this incident has led me to reconsider that position. Please be advised that I am preparing to cancel both my business and private home service accounts .
  • Review fromAmit S

    Date: 10/16/2024

    1 star
    Raised the price. Called to reduce service to 1 day from 2 days a week. Lowered the cost for a couple of months and then increase the price again. The pickup for garbage change from a consistent morning timing to random times of the day to late in the evening randomly. Has become a s*** company thats doesnt care to retain the business.
  • Review fromDiana A

    Date: 12/28/2023

    1 star
    Ever since they bought our local garbage company, the trucks have been late, arriving after dinner. Today is 3 days post Christmas and the trash is overflowing. I called and they promised to pick up today but obviously thats not happening. Our block is livid. This company is trash.
  • Review fromMagemma M

    Date: 04/14/2023

    1 star
    Worst service, no garbage container provided, garbage not pick up for 3 weeks, still waiting to be pick up to date, billed and paid $104.00 payment for 3 months, my service date start 4/4/23. **************** rude and nasty, refused to give name ( first name ), promise to have update but never call back. I need to follow up with a call every day.
  • Review fromIrina B

    Date: 02/17/2023

    1 star
    The worst customer service i ever deal with. ****, unprofessional, dont want to explain anything and if they feel like not talk to you they will just hang up the phone . Do not use this business .

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