Business ProfileforTag Heuer

I bought a Tag Heuer Connected E3 Titanium watch in December of 2020. The watch had a 2 year (24 months) warranty. I have been normally wearing it since then but a couple of months ago, the watch started crashing and restarting itself continuously. I contacted Tag customer care and they asked me to send it for repair. The customer service personnel contacted me a couple of weeks ago telling me that the watch cannot be repaired and offering a different watch at 50% of the original price providing me a couple of newer models that I could choose; none of them included the new model of the watch I sent. The issue is that a $2,600 dollars watch from one of the best watch companies in the world cannot last for less than 30 months. I toll customer service about this and that how can I rely on a watch from which I will have to pay $1,000 dollars every 2 years. This is not how this works for a luxury brand like Tag Heuer. Then I asked to talk to a supervisor which hasn't returned any of my calls. How can be possible that a $2,600 dollars watch from one of the best watch companies in the world last for less than 30 months? It is such a COINCIDENCE to see that a very expensive watch starts malfunctioning a few months after the warranty expires. I'm not satisfied with the resolution they are proposing. Why do I have to pay again? What is the assurance that the next one will not die again a few months after the warranty expires? I would like the watch to be replaced at no cost with more options to select from, including the newer model of the watch I sent. Even Fossil has treated me better than Tag Heuer (one time Fossil couldn't repair my watch and gave me the value of the new watch model in a company card to go and buy a new one at any store). For additional details, please refer to Tag Heuer service ticket number ********. Thank you.