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Business Profile

Heating and Air Conditioning

R. Poust Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Allison K

    Date: 06/03/2025

    We had a 200 foot well pump and pressure tank installed for $7800 last year!! It broke within a year and they were acting like the new price they were going to do to fix it of $3200 was a good deal - they said it was labor costs and decided it broke the first time because it was hit by lightning and "lighting isn't covered under warranty but they would let it be and cut us 'this deal'"! I called six different companies in the area that people were recommending and each of these companies would do the same work, obviously as a new company, for less than Poust was charging under warranty! I would also like to add that the new company who installed our well pump showed us the pressor tank that was sold to us as brand new with a September ********************************************* March 2024.

  • Michael D

    Date: 04/05/2023

    This company was one of the worst experiences I have dealt with. I scheduled an appointment to service my gas furnace and to also get a quote to replace the entire system within the near future. I was given a 4-hour window to which no one ever showed up, nor did they call or give any reason. I called and spoke with a manager who was apologetic and stated he thought he called me to say no one was coming. I rescheduled the appointment to the following week and was once again given a 4-hour window for a technician to arrive. No one showed up that day either, nor did they give a courtesy call or try to contact me in any way.I have not even bothered to contact this joke of a company again and have instead went with **** ***** ******************************************* who arrived at my home very promptly and serviced my furnace without issue. Steer clear of this absolute garbage company with even worse customer service. I should send them a bill for wasting a total of over 16 hours of my time (I gave them a 8-hour window instead of the 4 I was told).

R. Poust Inc is NOT a BBB Accredited Business.

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