Reviews
This profile includes reviews for Binsky Home Service's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 6 Customer Reviews
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Review fromDanielle G
Date: 07/25/2025
1 starIm extremely disappointed with the experience my family had with Binsky Home Services on 07/24/2025, particularly due to what I believe to be predatory and deceptive practices targeting senior citizens; if I could leave a lower rating I would.Binsky charged us $843.24 for a minor plumbing job that multiple licensed, reputable plumbers later confirmed should have cost no more than $135 to $150, including both labor and a part that retails for only $35. To justify this inflated cost, they claimed to have installed a longer gas line (they did not), and falsely stated that their technician spent two hours at our home when in reality, he (*****) and coworker were there for barely a fraction of that time (approximately ***** minutes).On top of this, another plumber had came out today from a different company and stated how the installation was poorly done, and I was appreciative to him that he fixed it. This left with me with further concerns about the safety and quality of their services. I made every reasonable attempt to resolve the matter professionally, and wanted to offer to pay a fair rate for the part and labor, but a return call from ***** was never received (I had asked to be called before the end of the day 5:30pm). My father had spoken to *****, the companys manager, earlier and was met with refusal from her to be given a reasonable payment for what was done. Instead of working with us to correct the situation, she stood by the inflated and inaccurate charges.Its deeply concerning to see a company take advantage of people especially seniors (my father who was initially handling the matter) in this way. I strongly caution others to get multiple quotes and be very wary of Binskys billing practices. Trust and integrity matter, especially when it comes to service in your home, and unfortunately, Binsky failed on both counts.Review fromSamit M
Date: 05/06/2025
1 starI got a branded and reputed water softener installed through Binsky and they are the authorized dealer of that company. Water softeners are supposed to last ***** years and the warranty is covered for the same period as well. Only after 3 years and 5 months it started giving 0110 error, which typically indicates a valve motor issues. The manufacturer provided the free replacement parts for that. And, now Binsky is asking for $1400+tax...$1500 approximately as a labor charge for replacing the manufacturer provided parts as the labor warranty was only for initial 1 year. The original installation cost was something around $3200 approx. Usually replacing these parts should not take more than 30 minutes. Even if it takes 1 hour, a charge of $1400, only to replace the parts are ridiculous. This is a total scam and rip off. This happened only a few days back and I declined to get it repaired through them. I decided to get it serviced through some other means or get a new system installed even if it takes more money. I want to cut off any relationship with Binsky as even after installing this entire new system by themselves only they are trying to rip off this much. In the mean time, one of my friend/neighbor was about to get the same system installed (after seeing my system) through Binsky. I am happy that I was able to stop him proceeding further with Binsky elaborating my situation to him. I would request all to think twice or thrice before doing any business with Binsky.Review fromJames G
Date: 07/08/2024
1 starI have used them before and found them to be reasonable with price and quality of service. My last repair was simply to replace the interior of a toilet for about ******. The technician then said I needed a new seal on the bottom of the toilet. He charged me a total of *******. Totally a rip off for the 35 minutes he was there
Binsky Home Service
Date: 08/01/2024
After our plumber visited Mr. ********* home, he contacted us via social media regarding his dissatisfaction with the price of the service. We responded to him that we were sorry to hear he was unhappy with the pricing and offered to have a Service Manager contact him to discuss and see if there were any additional discounts we could add to the service. The customer declined and requested we do not contact him. We strive to provide fair and competitive pricing to our customers and offer different estimates to help suit the customers needs. We understand our pricing may not be a fit for every customer but all pricing is presented to the customer before any work is started to ensure they are comfortable with the estimate provided.Review fromMarie B
Date: 12/21/2023
1 starBinsky replaced a water softener installed in my home. 3 months later the water softener broke down and dumped water in my basement. Binsky sent one of their plumbers out to troubleshoot the unit and agreed the unit was broken and promised to replace the unit they charged me over $3,000 for. They have yet to replace or pick up the unit. I made several attempts to resolve this with Binsky. The have multiple people call to hear the complaint and the issue was never resolved.Binsky Home Service
Date: 01/25/2024
After speaking with the customer and examining the installed equipment, we identified a manufacturer-related problem that was causing the issue. Further more, we took the necessary steps to uninstall the equipment from the customer's residence and provided her with a full refund equivalent to the amount she had paid for the water softener. This matter has been resolved.Review fromErika K
Date: 10/15/2023
1 starI have been a customer of ********************** for awhile now and after an incident with one of their drivers, I will never use their services again. Despite complaining to the President and two different managers, I have yet to hear anything about how the situation will be handled. One of their drivers tailgated me with their brights on because I was going the speed limit on a 2 lane road in **********. The brights made me go slower because of the glare. I had the state police on the phone the entire time to give them a description of the vehicle once I was able too. The driver passed me once the road turned into 2 lanes and held his hand on the horn and cut me off almost hitting my front end. The van sped off I was unable to get the plate. All I saw was that it was a Binsky truck with a ladder on the roof. My son was in the car with me panicking and nervous we were going to have an accident. NOT A **** THING WAS DONE ABOUT THIS BY THE COMPANY THEREFORE I WILL NOT EVER USE THEIR SERVICES AGAIN AND MAKE SURE TO PUT MY REWIEWS ON EVERY PLATFORM REGARDING THIS. If I had to stop short for any reason my son and I could have been killed. DISGRACEFUL.Binsky Home Service
Date: 11/24/2023
We apologize for the negative experience you had with one of the drivers from Binsky. We understand how concerning and dangerous this situation must have been for you and your son. Please know that we take these matters very seriously and want to ensure the safety of everyone. The incident has been investigated and we discovered the driver you encountered was from another service department within Binsky. After discussing with their manager, the situation was addressed immediately and the proper course of action was executed. We appreciate your feedback and if you would like to discuss this further, please contact us at ************Review fromSaroj D
Date: 10/06/2022
1 starVery unreliable service. We have multiple plumbers coming in and spent $5000.00 but issues are still not resolved. This plumbers are not experienced and confident. **** gave us extreme stress in spite of spending money they claimed. Many times they quoted one price and the unreadably increased by $1500.00 we did have to escalate to the CEO/supervisor to resolve. Binsky is not a reliable plumbing company so be careful engaging them for your plumbing issues.
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