Reviews

Review Details

• Review fromShirley R

  Date: 07/24/2023

  1 star
  I just checked out an online listing from this dealership for a 2016 ***** SS ************************************************************************* Upon doing a VIN check of the number listed in the ad...this is the result.********************************************************************************************************************************************* It says GM does not recognize the VIN.Either the dealership listed an incorrect VIN, or there is something questionable going on.

  Car Change, LLC

  Date: 07/26/2023

  Our website was hacked on Saturday July 22nd and we were not able to fix it until Monday July 24th. Over 800 exotic cars were put on our website at half the price. We had thousands of phone calls and emails *********** website provider, True Car, and Auto Trader were notified of the situation, and we apologize for any inconvenience.

• Review fromMo P

  Date: 10/21/2022

  1 star
  My son and I went to this ********** should of payed attention to the red flags. The sales rep could not get the car to turn on at the lot, he told us it needed a new battery and would provide it. Someone left its lights on. He jumped the car and then said the battery was just placed and it didnt need one . So we purchased the 2006 ****** Maxima SL for around $5000 in July 2022. We drove the vehicle for 3 weeks before we started having issues. One day the car would not turn on but the lights and radio did, so it was the battery after all, had that replaced with a oil change/treatment. Then the car was making a squeaking noise, turns out is needed a belt, so we had that replaced. A week later the car would not turn on or move. Had it towed, was told the *** was bad . Bought one online paid $100 plus for one, had it replaced, was told another shop would have to program it. We had it towed from the mechanic to the ****** Dealer where the car has been stuck for two months. Had a ground strap repaired and now the *** is bad and we may need to have the original *** put back in to see if its that originally or something else. They have been having trouble programming it . So we bought a refurbished one for $400, still doesnt work. In addition, the brakes are locked and calibration is shot. A quote of $2k plus for everything and thats if there arent any additional problems once the ***/*** are fixed. So we were told to let go of the car and was only offered $200 for it. We drove this car for 3weeks and didnt even reach inspection. We called the dealership, of course no help but a attitude from the once nice salesman & was told its nothing that can be done . We had a hard time even speaking with a manager. BUYER BEWARE! Do not purchase anything from this place . We were sold a MAJOR lemon. We are now in the hole and now have to find another car !!! Dont ignore THE RED FLAGs!!

• Review fromTia B.

  Date: 08/15/2022

  1 star
  This car lot gave us a bad experience with purchasing a used car. They sold my son a car that was severely rusted underneath. It appeared to have been sitting in water the frame , undercarriage, struts were all rusted. My son called them and told them the check engine light came on the next day, they told him to drive the car for 500 hundred miles and then bring it back for a new sensor. But when he had only driven it for a little over 100 miles and we wanted to return it they tried to refuse returning it because he had driven it for almost 200 miles and there was nothing wrong with the car because it was drivable. After two separate mechanics deemed the car unfit to drive, the car is back on the lot for sale again. There is no way it was repaired in 2 weeks. the car was a silver ***** malibu with black rims on it.

  Car Change, LLC

  Date: 08/17/2022

  Vehicle had the frame certified by a GM Dealer, also had just passed ******************* safety inspection 1 month prior. Did have some surface rust on suspension, but nothing unsafe. So we gave ************ a full refund on 08/02/2022. We resolved the issue with the customer 2 weeks ago.