ComplaintsforTed Weiland Jr. Asphalt & Concrete Construction, LLC
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Complaint Details
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Initial Complaint
11/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I hired this Company to repave my driveway and replace a drain to remove rain water. The job was complated 7/30. On 9/12 after a heavy rain the drain popped up out of the asphalt, this caused damaged to the area around the drain rendering the drain ineffective. I notified the owner and he came out and marked the area to be replaced. I have made numerous calls since then to no avail. We had a long talk on 10/15. He told me the reason for delay was he had to have a paving job in the area to have hot asphalt available for the repair. After not hearing back by the end of the month I called 11/1. He advised me he had 2 jobs in my town and he would be here on 11/3 or 11/4. On the 3rd he called to tell me he would be out of the 5th. On the 4th he called to tell me he could . not get there till the 9th. That day came and no one showed and he never called. It has now been 2 months and I dont see any benefit to continue to call. The Company states that there is a 3 year Warranty with any needed repairs to be completed within 60 days. Hoping your intervention can help as my concern is with the cold weather on the way the freeze thaw cycle will accelerate the damageBusiness response
12/21/2022
Hello,We have resolved this issue with the client already! The driveway was fixed the 19th with the owner home. If you would like you can contact said owner to confirm but everything is already taken care of.Thank You!Customer response
12/21/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*********************
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Contact Information
25 Grove St
S Hackensack, NJ 07606-1615
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | 12:00 PM - 3:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.