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Panco Management has 1 locations, listed below.

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    Business ProfileforPanco Management

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    395 W Passaic St Ste 251, Rochelle Park, NJ 07662-3016
    BBB File Opened:
    11/17/2014

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/20/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I have been a resident at this community since 2017. Multiple times it has been repurchased by new management over the years. I was hoping Panco would be better. I pay for my own parking spot $125 each month. Half of the month you had it blocked off. Literally 2 weeks management threatened us that they would charge us $75 in towing if we park in a spot we pay for when I asked for them to give me a discount or half of my money back they simply said this is not negotiable, hopefully you enjoy the upgrades to the community. Which is paving the asphalt. This is how they do business. Take your money then threaten to charge you if you park in your own spot because they decided to upgrade in the middle of thanksgiving and Christmas. I am requesting that I be credited at least half of my garage fee in the amount of $62.50

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gina L

    1 star

    09/24/2023

    I live at ************************* Apartments and my 16 pound dog was attacked by a huge part pit bull dog who lives a few doors down. There are also 8 people who live in this one bedroom apartment. I called Management and they said there is nothing they could do. I had to use my rent money to pay for the vet and have since paid my rent, although late. I alerted management about this and they said fine. Now I am being charged a $150 late fee but cannot pay this until October. They are now starting the eviction process. I have lived here for over 12 years and have been an excellent tenant. I am pretty sure it is illegal to have an aggressive dog on the premises and 8 people living in a one bedroom apartment. These people have since moved and I have no idea how to *** them for my dogs pet fee . Panco has been harassing me every day for the late fee. I think due to these circumstances my late fee should be waived. It is the properties fault my dog was attacked. I am also *** an apology for the stress and bullying I have had to deal with.

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