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Business Profile

Countertops

Marble.com

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Marble.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Marble.com has 5 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Tennille S

      Date: 06/17/2023

      BEWARE Horrible customer service. I was told I could buy the slab directly from them but I had to call back and speak to ****. My fabricator and I tried several times calling and **** was never there or too busy to come to the phone. We also left messages with no call back. This went on for two weeks I showed up at the warehouse and **** was there but appeared very uneasy. He acknowledged that I was the one looking for a certain slab. I waited as he finished taking care of another customer then he preceded to take care of another customer that came after me knowing I was there waiting to speak to him. I asked if he would take care of me and he preceded saying that they usually dont sell slabs but there are some exceptions but I would have to wait to speak to the owner who was away in ****** and not returning until the following week. So I waited that entire time there and the two weeks prior to learn that I had to wait even longer to speak to the owner.the issue is not that I have to wait, the issue is being transparent about how long I have to wait so then I can decide if I want to wait or move on. When I persisted he invited me outside to talk and provide a quote which was ****** priced. Not sure was his agenda was but his business dealings left me feeling very uneasy. I will not do business with this company

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